David Hancock
Thompson
Summary
Dynamic owner of Manisikew Lawncare & Property Services with a proven track record in customer relations and small business operations. Skilled in heavy machinery and crew supervision, I enhanced client satisfaction through exceptional service and efficient processes, fostering strong relationships that led to repeat business and referrals.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
10
10
years of professional experience
Work History
Owner
Manisikew Lawncare & Property Services
06.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Landscape Foreman
All Seasons Gardening & Maintenance
04.2022 - 06.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Maintained grounds by trimming, weeding, and general clean-up.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
- Maximized staff productivity through expert scheduling of daily tasks based on priorities and crew capabilities.
Landscape Foreman
Ranger Landscaping
04.2015 - 04.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
- Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
- Enhanced community accessibility during winter months by maintaining well-plowed streets and highways.
- Supported public event preparation by clearing parking lots and entryways of snow accumulation.
- Safeguarded equipment integrity through routine inspections, maintenance, and repairs.
- Ensured timely snow removal with diligent route planning and execution.
- Upheld company standards for safety compliance throughout all aspects of the job role, minimizing workplace accidents or incidents related to improper procedures or protocols.
Crew Leader
Pristine Property Management
04.2019 - 09.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Education
A+ Certification, MCSE - Computer Information Systems
Academy of Learning Career College
Toronto, ON09-2004
High School Diploma -
Oshawa Central Collegiate Institute
Oshawa, ON06-1998
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Snow removal
- Plant identification
- Pruning techniques
- Soil preparation
- Heavy machinery
- Crew supervision
- Heavy equipment operation
- Equipment maintenance
Languages
English
Native or Bilingual
French
Elementary
Timeline
Owner
Manisikew Lawncare & Property Services
06.2024 - Current
Landscape Foreman
All Seasons Gardening & Maintenance
04.2022 - 06.2024
Crew Leader
Pristine Property Management
04.2019 - 09.2021
Landscape Foreman
Ranger Landscaping
04.2015 - 04.2024
A+ Certification, MCSE - Computer Information Systems
Academy of Learning Career College
High School Diploma -
Oshawa Central Collegiate Institute
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