David Ha
Toronto,ON
Summary
A refined Sales and Business Executive, skilled in driving sales innovation, business development, and setting up a feasible showcasing approach. Dynamic and diverse promoting proficient with a demonstrated report in illuminating system and implementation. Also a demonstrated history of working in the retail industry. An innovative and critical thinker with a strong technical background. Skilled in Test Cases, VMware vSphere, Virtualization, Microsoft SQL Server, and Stress Testing.
Overview
11
11
years of professional experience
Work History
Business Software Consultant
BrightHR
03.2022 - Current
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
Business Development Executive
Generis Group
11.2021 - 03.2022
- Oversaw all aspects of various industry verticals and project design/development, and offered design solutions when necessary
- Lead and conducted in-depth analysis of business performance versus business goals
- Contributed to the development of yearly business plans that work toward future growth
- Identified and maximized sales opportunities, and increased customer retention rates
- Oversaw sales, marketing, and business development goals.
QA Analyst
Winmagic Data Security
06.2013 - 11.2016
- Extensively tested all the functional scenarios of various applications, and accurately documented variances from the specifications, and missing conditions utilizing the database's functional specifications/requirements
- Created test plans to include test strategies, test cases and test data based on the business functional specifications/requirements
- Effectively and accurately documented defects/bugs, and communicated test findings to project members.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
Barista
Starbucks Coffee
09.2017 - 10.2021
- Maintain a high standard of company values and customer needs, respond quickly to high volume in a fast-paced environment
- Demonstrate extreme attention to detail to ensure top quality production and service to meet sensitive requests
- Leadership of customer service in a role serving over 750 customers daily.
Education
Business and Financial Management - Finance
George Brown Col
08.2021
Skills
- B2B Sales
- Client Relations
- New business and lead generation
- Solution selling
- Negotiating contracts and packages
- Working towards monthly/annual targets
- CRMs, Salesforce, Confluence, etc
- Web-based testing
- Test Report Writing
- Created complete test cases of varying complexity, executing tests, measuring expected and actual results, and reporting status ensuring coverage of requirements and business rules
- Extensive hands-on experience in Validation strategies, such as Functional, System and Integration, Regression, and Stress testing
References
References available upon request
Extracurricular Activities
Customer Support Representative, Vietnamese Seniors Assistance Program, GTA, 03/01/20, 06/01/20, Support and accelerate Covid-19 relief items and resources for elders within the community via Telephone support and communication, Disaster and Humanitarian Relief Program Tech Support, Enactus George Brown, Toronto, 09/01/18, 05/01/19, Assisted the Project Pina in Tanzania, The goal is to empower women in Tanzania to transform their skills through education and the environment's resources
Timeline
Business Software Consultant
BrightHR
03.2022 - Current
Business Development Executive
Generis Group
11.2021 - 03.2022
Barista
Starbucks Coffee
09.2017 - 10.2021
QA Analyst
Winmagic Data Security
06.2013 - 11.2016
Business and Financial Management - Finance
George Brown Col
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