Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

David Guzman

Los Angeles

Summary

Results-oriented and flexible shift manager with extensive experience in workforce scheduling, employee relations, and collaborating with team members to deliver exceptional customer service. Proven track record of achieving operational efficiency and fostering a supportive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon Delivery Drivers
Anaheim, CA
02.2025 - 01.2026
  • Demonstrated outstanding punctuality and customer service, consistently receiving top performance ratings for 6 consecutive months.
  • Efficiently served an average of 400 customers weekly, managing an average of 3 orders per customer, ensuring rapid and accurate delivery.
  • Developed strong relationships with customers while addressing inquiries and resolving issues promptly.
  • Adhered to safety protocols and logistics guidelines, contributing to a 10% reduction in delivery errors.
  • Collaborated with team members to optimize delivery routes, increasing overall efficiency.

Forklift Operator

James
Carson, CA
07.2022 - 04.2024
  • Engaged with customers daily, providing friendly and courteous service while addressing questions and concerns.
  • Trained and mentored store personnel on product knowledge, customer service practices, and operational procedures.
  • Assisted in maintaining an organized and safe work environment, ensuring compliance with company policies.
  • Worked closely with management to streamline processes, enhancing overall productivity.
  • Participated actively in team meetings, contributing to collaborative decision-making.

Education

Pharmacy Technician -

California State University
Long Beach, CA

Skills

  • Customer Service
  • Communication Skills
  • Time Management
  • Leadership
  • Computer Literacy
  • Bilingual
  • Physical Examinations
  • Guest Services

Certification

L.A Fire Card

PTAC - Pharmacy Technician Associate Certification

NWAC - National work Career Associate

Pharmacy Technician License

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Delivery Driver

Amazon Delivery Drivers
02.2025 - 01.2026

Forklift Operator

James
07.2022 - 04.2024

Pharmacy Technician -

California State University
David Guzman