David Gutierrez
Los Angeles
Summary
I have a proven track record in enhancing customer satisfaction and sales revenue. Excelled in teamwork and collaboration at Boyle Heights Beat, significantly contributing to project success. I identified disorganization and organized and maintained. I enjoy Conversing with people and helping them out with whatever is necessary. It would be an honor to join your team and thank you for taking the time to consider me.
Overview
5
5
years of professional experience
Work History
Host
Balloon Museum
10.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management in turn Increasing our exhibits efficiency
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Greeted customers warmly upon arrival and provided friendly and warm presence for a better exhibit experience.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Sandwich Artist
Subway
02.2024 - 10.2024
- Monitored inventory and requisitioned low-stock items.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Handled cash with high accuracy and took care to check bills for fraud.
Junior Reporter
Boyle Heights Beat
02.2022 - 11.2022
- Fostered strong communication and cooperation among team members to ensure smooth project execution.
- Collaborated with producers and writers to shape story content and scripts.
- Adapted writing style to cater to various audience demographics while maintaining a consistent brand voice.
- Disseminated news content through social media to enhance engagement and speed up reporting.
- Worked effectively within a team to brainstorm ideas, solve problems, and achieve common goals.
- Continuously developed professional skills through ongoing training sessions, workshops, and webinars to stay updated on industry trends and best practices.
Customer Service Sales Representative
A & M Pallet
07.2020 - 01.2022
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
No Degree - Political Science
Santa Monica College
Santa Monica, CAHigh School Diploma -
Felicitas And Gonzalo Mendez High School
Los Angeles, CA06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Customer care
Photography and Writing
When I first got a phone I was enamored with the ability to take a small frame of time and keep it forever, I don't really take photos of myself but I take too many on the train. every time I travel I keep my phone on the window the entire time and record and take photos. Do this enough and you'll get some great Photos and Videos. Something else I love is writing, sometimes there's stuff you Don't get to say in person but you can say them and relay them way more eloquently in writing. making up stories, reading stories and evaluating them, putting my own spin and maybe even a little comedy.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
french
Elementary
Timeline
Host
Balloon Museum
10.2024 - Current
Sandwich Artist
Subway
02.2024 - 10.2024
Junior Reporter
Boyle Heights Beat
02.2022 - 11.2022
Customer Service Sales Representative
A & M Pallet
07.2020 - 01.2022
No Degree - Political Science
Santa Monica College
High School Diploma -
Felicitas And Gonzalo Mendez High School
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