Dedicated professional with extensive experience in warehouse operations and customer service. Proficient in problem-solving, maintaining safety standards, and fostering team collaboration to drive customer satisfaction and operational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Jerry Leigh
Panorama City, CA
01.2010 - 05.2020
Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
Conducted regular inventory counts to ensure accurate stock levels and minimize discrepancies.
Maintained cleanliness and organization of work area, adhering to safety regulations and protocols.
Assisted in training new employees on warehouse procedures and safety standards.
Customer Service Representative
Farwestsupply
Northridge, CA
03.2009 - 01.2010
Resolved customer inquiries through effective communication and problem-solving techniques.
Managed order processing and fulfillment to ensure timely delivery of products.
Trained new staff on customer service protocols and best practices to enhance team performance.
Implemented feedback mechanisms to gather customer insights and improve service quality.
Developed and maintained strong relationships with clients, fostering loyalty and satisfaction.