David Gonzalez
Santa Clarita
Summary
Dedicated professional with extensive experience in warehouse operations and customer service. Proficient in problem-solving, maintaining safety standards, and fostering team collaboration to drive customer satisfaction and operational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Jerry Leigh
Panorama City, CA
01.2010 - 05.2020
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Conducted regular inventory counts to ensure accurate stock levels and minimize discrepancies.
- Maintained cleanliness and organization of work area, adhering to safety regulations and protocols.
- Assisted in training new employees on warehouse procedures and safety standards.
Customer Service Representative
Farwestsupply
Northridge, CA
03.2009 - 01.2010
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed order processing and fulfillment to ensure timely delivery of products.
- Trained new staff on customer service protocols and best practices to enhance team performance.
- Implemented feedback mechanisms to gather customer insights and improve service quality.
- Developed and maintained strong relationships with clients, fostering loyalty and satisfaction.
Education
High School Diploma -
San Fernando High School
San Fernando, CA06-1998
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Shipping and receiving
- Warehouse safety
- Order picking
Certification
- Licensed forklift operator
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Warehouse Associate
Jerry Leigh
01.2010 - 05.2020
Customer Service Representative
Farwestsupply
03.2009 - 01.2010
High School Diploma -
San Fernando High School