David Garcia
San Diego
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
15
15
years of professional experience
Work History
Security Officer
UCSD
San Diego, CA
12.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Correctional Officer
CoreCivic
Otay Mesa, USA
10.2023 - 06.2024
- Company Overview: Otay Mesa Detention Center
- Supervision of inmates and inmate activity in detention facility
- Provide care and correctional treatment of inmates
- Manage inmate holding areas
- Ensure that inmates remain in custody
- Transport and escort inmates within secured areas according to relevant laws, policies, and procedures
- Contribute to the maintenance of institution security
- Perform searches on inmates and visitors
- Check mail for contraband, such as weapons or drugs
- Prepare incident reports and other documentation
- Enforce rules and regulations governing facility security, inmate conduct, and inmate accountability
- Conduct accurate headcounts
- Inventories inmates’ personal property and issues receipts
- Break up physical confrontations and protect inmates and fellow officers from harm
- Provide emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures
- Otay Mesa Detention Center
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Rental Coordinator
Crown Lift Trucks
Poway, USA
03.2018 - 03.2019
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Managed daily operations of the front office, overseeing staff scheduling, payroll processing, and other administrative tasks as needed.
- Evaluated competitor offerings to develop strategies that would set our company apart from others in the market space.
- Participated in industry events and trade shows to stay current on market trends and establish valuable networking connections.
- Coordinated marketing efforts to promote rental services within the community, generating increased awareness among potential clients.
Service Coordinator
Cemco Strength Equipment
El Monte, USA
06.2010 - 03.2017
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Coordinated and monitored service activities to confirm work met all requirements.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Education
Bachelor of Science - Health Management
California College San Diego
San Diego07-2019
Skills
- Flexibility in Change
- Effective Communication
- Analytical Problem-Solving
- Effective Troubleshooting
- Meticulous Attention to Detail
- Staff management
Hobbies and Interests
- Gym
- Hiking
- Running
- Reading
Languages
Spanish
Full Professional
Timeline
Security Officer
UCSD
12.2024 - Current
Correctional Officer
CoreCivic
10.2023 - 06.2024
Rental Coordinator
Crown Lift Trucks
03.2018 - 03.2019
Service Coordinator
Cemco Strength Equipment
06.2010 - 03.2017
Bachelor of Science - Health Management
California College San Diego