David Gallagher
Callander,ON
Summary
Dynamic Branch Manager at Buchner Manufacturing with a proven track record in operations management and customer service excellence. Skilled in coaching and mentoring teams, I enhanced branch production rates and improved client relationships. Proficient in branch management software, I consistently met performance goals while fostering a collaborative work environment.
Knowledgeable Plant Supervisor with strong background in overseeing plant operations and optimizing production processes. Successfully led initiatives that improved workflow efficiency and reduced downtime. Demonstrated leadership and problem-solving skills through effective team management and continuous process improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Branch Manager
Buchner Manufacturing
04.2019 - Current
- Assisted in daily branch operations, ensuring compliance with company policies and procedures.
- Supported customer service initiatives, addressing client inquiries and resolving issues effectively.
- Maintained accurate records of transactions and inventory, contributing to operational efficiency.
- Learned to utilize branch management software for tracking sales and performance metrics.
- Collaborated with team members to enhance workflow processes and improve service delivery.
- Participated in training sessions focused on best practices for branch operations and customer engagement.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created and executed marketing strategies, increasing brand awareness and attracting new customers.
- Developed strategic plans for day-to-day financial operations.
Driver, Warehouse Orders
Buchner Manufacturing
04.2019 - Current
- Operated delivery trucks to transport warehouse orders efficiently.
- Managed inventory organization to optimize retrieval processes and streamline operations.
- Implemented safety protocols during loading and unloading of materials.
- Coordinated with warehouse staff to ensure timely order processing and dispatching.
- Monitored vehicle maintenance schedules to ensure compliance and reliability.
- Route planning to enhance delivery efficiency and reduce delays.
- Conducted routine inspections of delivery vehicles for safety and performance standards.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Inventory management, ensuring accurate record-keeping and timely processing of orders.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Inventory control
Plant Supervisor
Rainbow Concrete
09.2005 - 04.2019
- Oversaw daily operations, ensuring adherence to safety protocols and production standards.
- Coordinated workflow among teams to optimize efficiency and reduce downtime.
- Implemented process improvements that enhanced productivity and quality control measures.
- Trained and mentored new staff on equipment operation and best practices.
- Collaborated with cross-functional teams to troubleshoot equipment issues promptly.
- Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
- Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
- Implemented organizational systems to maximize plant efficiency.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Troubleshot equipment to reduce service calls and downtime.
- Oversaw loading and unloading of packages in warehouse.
Education
Police Foundations - Policing
Canadore College of Applied Arts And Technology
North Bay, None04-2002
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and mentoring
- Team supervision
- Strong team-builder
- Verbal/written communication
- Staff management
- Operations management
- Proficient in MS office
- Goals and performance
- Relationship building and management
- Team player
- Training and development
- Dependable
- ForkLift Train the Trainer (March 2025)
- Inventory control
Languages
English
Full Professional
Certification
- Forklift train the trainer - April 2025
Timeline
Branch Manager
Buchner Manufacturing
04.2019 - Current
Driver, Warehouse Orders
Buchner Manufacturing
04.2019 - Current
Plant Supervisor
Rainbow Concrete
09.2005 - 04.2019
Police Foundations - Policing
Canadore College of Applied Arts And Technology