David Gabriel
Calgary,AB
Summary
Dedicated Retail Manager with over 20 years of management experience, specializing in rebuilding underperforming stores, increasing sales, and developing high-performance teams. Proven ability to lead up to 90 diverse team members and implement effective merchandising and promotional strategies. Adept at inventory control, customer service, and multi-unit management. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
F&B Floor Supervisor (Seasonal)
Calgary Stampede, Calgary, AB
07.2023
- Supervised 10 bartenders across three outdoor bars during the Calgary Stampede.
Local Manager
Cherry Hill Programs
10.2023 - 12.2023
- Enhanced customer satisfaction by resolving issues promptly and providing exceptional service.
- Improved team productivity by implementing efficient workflow processes and time management techniques.
- Managed budgetary concerns and streamlined expenses for cost-effective operations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Store Manager
Dollarama
02.2019 - 07.2022
- Managed inventory control, cash management, and store operations, achieving a 30% sales increase within the first 30 days
- Successfully led store employees through proactive communication and positive feedback
- Built high-performing teams in more than four stores.
Lead Hand (Temporary)
Arrow Employment
12.2022 - 01.2022
- Worked alongside a team of 20 to package pre-rolls
- Assisted with loading/unloading trailers and maintaining sanitation standards.
On-Site Resident Manager
Emerald Management & Realty Ltd
08.2016 - 08.2018
- Communicated effectively with owners, residents, and on-site associates
- Conducted inspections and directed timely repairs
- Managed operations and leasing of an upscale apartment community.
Retail Area Manager
Work Authority
03.2015 - 12.2017
- Recruited, interviewed, and hired talented individuals, enhancing sales expertise within the organization
- Conducted ongoing staff development to support employee growth
- Implemented policies and procedures for two retail stores
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Trained 15 associates to develop a productive team with excellent product knowledge.
Production Foreman
Champion Pet Foods
09.2013 - 10.2014
- Resolved issues quickly to maintain productivity goals
- Inspected final products to ensure compliance with quality standards
- Supported machine operators in the setup and operation of production equipment.
Food Production Supervisor
JBS Foods Lakeside Packers Plant
10.2009 - 08.2013
- Maintained compliance with company policies for food safety, sanitation, and quality
- Oversaw the training of over 90 unionized team members
- Controlled labor hours and inventory costs through hands-on management.
Education
High School Diploma -
Tilley High School
Skills
- Customer Satisfaction
- Team Leadership
- POS systems operations
- Customer Relations
- Operations Management
- Payroll Processing
- Loss Prevention
- KPI Monitoring
- Retail Merchandising
- Performance Coaching
- Operations Oversight
- Employee Training
- Staff Scheduling
- Workplace Safety
- Promotions planning
- Email and Phone Communication
- Attention to Detail
- Critical Thinking
- Staff Training
- MS Office
- Forklift Operations
- Employee performance evaluation
Certification
- Diploma in Operations Management (2023) - Alison
- Certificate in Retail Technology and Security (2023) - Alison
- Certificate in HR as a Business Partner (2022) - LinkedIn
- Sellsafe (2022) - AGLC
- ProServe (2022) - AGLC
- Certificate in Talent Management (2022) - LinkedIn
- Certificate in Becoming an HR Business Partner (2022) - LinkedIn
- Diploma in Event Management (2023)
- QCW (2022)
- Budtender Certification (2023)
Timeline
Local Manager
Cherry Hill Programs
10.2023 - 12.2023
F&B Floor Supervisor (Seasonal)
Calgary Stampede, Calgary, AB
07.2023
Lead Hand (Temporary)
Arrow Employment
12.2022 - 01.2022
Store Manager
Dollarama
02.2019 - 07.2022
On-Site Resident Manager
Emerald Management & Realty Ltd
08.2016 - 08.2018
Retail Area Manager
Work Authority
03.2015 - 12.2017
Production Foreman
Champion Pet Foods
09.2013 - 10.2014
Food Production Supervisor
JBS Foods Lakeside Packers Plant
10.2009 - 08.2013
High School Diploma -
Tilley High School
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