DAVID FREW
MAPLE RIDGE
Summary
Dynamic security professional with extensive experience in small business operations and relationship building. As Owner of Nightguard Security Patrol Service Ltd., I enhanced customer satisfaction and retention through exceptional service and efficient processes. Proven ability to manage financial aspects and foster strong client relationships, ensuring sustained revenue growth.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Owner
Nightguard Security Patrol Service Ltd.
01.2001 - 06.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by me and team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting and financial reporting.
- Generated revenues yearly and effectively capitalized on industry growth.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Security Officer
Swan-e-Set Golf and Country Club
02.1992 - 10.1998
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Armed Guard/Driver
Brinks Security
07.1990 - 08.1992
- Maintained proficiency in use of assigned protective equipment and Weapons.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Completed route records.
Education
BST I And II
Justice Institute of British Columbia
New Westminster, BC01-2001
High School Diploma -
Maple Ridge Secondary
Maple Ridge, BC01-1978
Skills
- Small business operations
- Relationship building
- Customer relations
Languages
English
Certification
- Licenced Secuirty Guard - E1982
- Clean Class 2 BC Drivers Licence
- Prohibited and RestrictedFirearms Licence
Timeline
Owner
Nightguard Security Patrol Service Ltd.
01.2001 - 06.2024
Security Officer
Swan-e-Set Golf and Country Club
02.1992 - 10.1998
Armed Guard/Driver
Brinks Security
07.1990 - 08.1992
BST I And II
Justice Institute of British Columbia
High School Diploma -
Maple Ridge Secondary
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