David Flores
Patterson
Summary
Demonstrated bilingual communication skills in English and Spanish, maintaining current CPR, AED, First Aid, and food handler certifications, while prioritizing safety, conflict resolution, and creating a calm, supportive atmosphere to enhance client well-being and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Provider
In Home Support Services
Patterson, CA
02.2017 - Current
- Assist clients with hygiene, grooming, feeding, and medication management.
- Support clients with mobility, transportation, and daily living activities.
- Prepare meals adhering to specific dietary requirements while maintaining a safe and clean environment.
Barista
Starbucks
Patterson, CA
11.2025 - 01.2026
- Delivered exceptional customer service by efficiently preparing and serving a variety of coffee beverages and food items, while maintaining a clean and organized workspace to enhance customer satisfaction and operational efficiency.
Driver
DSP (Amazon Delivery Service Partner)
Livermore, CA
10.2024 - 07.2025
- Delivered over 400 packages per shift with consistent accuracy and timeliness, completing 160–180 stops daily.
- Maintained a perfect safety record by adhering to company protocols, demonstrating reliability and commitment to operational standards.
- Assisted fellow drivers by taking on additional stops and routes, ensuring timely completion of all scheduled deliveries.
TSA Officer
SFO
San Francisco, CA
10.2023 - 05.2024
- Managed the flow of hundreds to thousands of passengers daily to maintain safety and operational efficiency.
- Successfully de-escalated conflicts and prevented crowding to ensure a smooth travel experience.
- Conducted thorough security checks on passengers, luggage, and cargo while adhering to safety protocols.
Life Agent
World Financial Group
Santa Clara, CA
01.2018 - 04.2024
- Maintained accurate records for over 1,000 client accounts, ensuring data integrity and compliance.
- Developed and managed long-term customer relationships, conducting an average of 80 meetings weekly to enhance client satisfaction.
- Managed and trained a team of 20 agents, overseeing their book of business to optimize performance and client service.
Material Handler
Brake Parts Inc
Patterson, CA
07.2022 - 07.2023
- Managed and guided departmental productivity, ensuring accurate and timely handling of complex orders.
- Demonstrated strong time management and attention to detail, contributing to the efficient processing of materials.
Education
High School Diploma - General Education
CBK Adult Charter School
Modesto, CA01.2017
Skills
- Assisted in building strong customer relationships through effective communication and support Provided patient care and ensured safety standards were met Supported sales initiatives and contributed to lead generation efforts Managed time efficiently to meet deadlines Delivered exceptional customer service by addressing inquiries and resolving issues Collaborated with team members to achieve common goals Multitasked effectively in fast-paced environments Resolved conflicts amicably to maintain a positive atmosphere Maintained attention to detail in all tasks
Certification
- Certified Foster Parent
- Food Handlers Certificate
- CPR, AED & First Aid Certified | 2025
- California Life Insurance License
- Forklift Certified
- Electric Pallet Jack Certified
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Barista
Starbucks
11.2025 - 01.2026
Driver
DSP (Amazon Delivery Service Partner)
10.2024 - 07.2025
TSA Officer
SFO
10.2023 - 05.2024
Material Handler
Brake Parts Inc
07.2022 - 07.2023
Life Agent
World Financial Group
01.2018 - 04.2024
Care Provider
In Home Support Services
02.2017 - Current
High School Diploma - General Education
CBK Adult Charter School