David Flores
Sacramento
Summary
Dynamic sales specialist with expertise in relationship selling and client relations, honed at NAPA Auto Parts. Proven track record in exceeding sales quotas and enhancing customer satisfaction. Skilled in product recommendation and sales solution development, leveraging strong communication and negotiation abilities to drive business growth and foster long-term client partnerships.
Overview
3
3
years of professional experience
Work History
Sales Specialist
NAPA Auto Parts - Genuine Parts
10.2024 - Current
- Drafted, finalized and submitted paperwork to complete sales.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
- Kept detailed records of daily activities through online customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
- Met existing customers to review current services and expand sales opportunities.
Sales Specialist
Sams Club Distribution
10.2023 - 09.2024
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Generated advertising brochure for vendor use.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
Sales Associate
AutoZone
09.2022 - 09.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Monterey Trail
Elk Grove, CASkills
- Relationship selling
- Product recommendation
- Sales solution development
- Relationship building
- Client relations
- Closing techniques
- Customer service and care
- Inventory coordination
- Sales analytics
- Sales expertise
- Sales training
Timeline
Sales Specialist
NAPA Auto Parts - Genuine Parts
10.2024 - Current
Sales Specialist
Sams Club Distribution
10.2023 - 09.2024
Sales Associate
AutoZone
09.2022 - 09.2023
Monterey Trail
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