David Ferrantone
Guelph
Summary
I have over 25 years of experience in the Automotive Service industry. Throughout my career I have not only worked hands-on as an automotive technician but have also managed the service desk and the technicians as shop foreman. My colleagues have always considered me to be a positive, goal-oriented, driven, and self-motivated individual who has extensive and knowledgeable experience in the automotive industry.
Overview
25
25
years of professional experience
Work History
Automotive Service Technician
Audi Kitchener Waterloo
03.2022 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues on gasoline and diesel engines.
- Inspected and tested vehicles and completed preventive maintenance.
- Up to date with all yearly certifications.
- HVT certified high voltage technician.
Automotive Shop Foreman/Service Advisor
Crosby Volkswagen
01.2019 - 02.2022
- Managed technicians and oversaw diagnosis and repair of all vehicles being serviced
- Provided hands-on support to technicians in day-to-day operations
- Provided guidance on complex diagnosis or repeat repairs
- First point of contact for all customers in need of service
- Opened and Closed repair orders
- Provided dialogue between technicians and customers
- Provided expertise and excellent customer service through handling inquiries related to service or repair
Automotive Service Technician
Audi Kitchener-Waterloo
07.2016 - 01.2019
- Worked on all aspects of vehicle repair including diesel engines
- Customer service
Automotive Service Technician
Victoria Star Motors
05.2009 - 07.2016
- Worked on all aspects of vehicle repair including diesel engines
- Shop Team Leader
- SLS and AMG specialist
- Express Service Team Leader and Service Advisor
Sales Consultant
Volkswagen Waterloo
08.2008 - 04.2009
- Sales and leasing of new and used vehicles
- Customer service
Automotive Service Technician
Volkswagen Waterloo
08.2005 - 08.2008
- Worked on all aspects of vehicle repair including diesel engines
- Customer service
Motor Vehicle Mechanic Apprentice
Guelph Import Service
01.2000 - 07.2005
- Exclusively worked on European and Japanese vehicles
- Worked on all aspects of vehicle repair
- Customer service
Education
Diploma - Automotive Service Technician program, business communications
Conestoga College
Guelph, ON01.2004
Ontario Secondary School Diploma - OAC
St. James Catholic High School
Guelph, ON01.1999
Skills
- Motivated
- Hardworking
- Reliable
- Organized
- Productive
- High quality work
- Customer satisfaction
- Specializing in European vehicles
- Specializing in Japanese vehicles
- Drivability
- Engine performance
- Engine repair
- Electrical systems
- Electronic systems
- Automatic drive train
- Manual drive train
- Axles
- Brake systems
- Suspension systems
- Steering systems
- Automotive diesel engines
- WHMIS Training
- Team oriented
- Advanced time management
- Organizational skills
- Advanced attention to detail
- Superior level of accuracy
- Fast-paced environment
Timeline
Automotive Service Technician
Audi Kitchener Waterloo
03.2022 - Current
Automotive Shop Foreman/Service Advisor
Crosby Volkswagen
01.2019 - 02.2022
Automotive Service Technician
Audi Kitchener-Waterloo
07.2016 - 01.2019
Automotive Service Technician
Victoria Star Motors
05.2009 - 07.2016
Sales Consultant
Volkswagen Waterloo
08.2008 - 04.2009
Automotive Service Technician
Volkswagen Waterloo
08.2005 - 08.2008
Motor Vehicle Mechanic Apprentice
Guelph Import Service
01.2000 - 07.2005
Ontario Secondary School Diploma - OAC
St. James Catholic High School
Diploma - Automotive Service Technician program, business communications
Conestoga College
Similar Profiles
David Jose VadakkanDavid Jose Vadakkan
Food and Beverage Supervisor at Crowne Plaza Kitchener WaterlooFood and Beverage Supervisor at Crowne Plaza Kitchener Waterloo
Jessica CostelloJessica Costello
Genesis Experience Manager at Genesis Kitchener WaterlooGenesis Experience Manager at Genesis Kitchener Waterloo
PRIYA YADAVPRIYA YADAV
Medical Administrative Assistant Volunteer at KITCHENER WATERLOO HEALTHY LIVING WALK IN CLINICMedical Administrative Assistant Volunteer at KITCHENER WATERLOO HEALTHY LIVING WALK IN CLINIC