David Emmanuel
Saskatoon,SK
Summary
Success-driven, results-focused, and adaptable IT skilled in computer systems with strong organizational skills and providing good customer service.
Overview
3
3
years of professional experience
3
3
Certification
Work History
U Of S Huskies Ticket Athletics
09.2022 - Current
Merchandiser
Advantage Solutions
05.2023 - 08.2023
- Provided Merchandizing services by being able to read and carry out planograms well at a fast pace, making the store right on schedule for sales
- Gained excellent collaboration skills by working with a team with good inventory practice
Help Desk Support
Anchorsoft Academy
09.2020 - 04.2021
- Provided technical support for customers using the cafe's computers and network, troubleshooting software issues
- Assisted with network maintenance and security, including antivirus software installations
- Maintained customer data and provided customer service
Education
Bachelor of Science - Computer Science
Bachelor of Engineering -
2020
Skills
- HIGHLIGHTS OF QUALIFICATION
- Effectively engage with clients and customers to help resolve technical issues that showcase well defined oral, and written communications
- Show commitment to lifelong learning by being able to change work on training’s and certifications
- Excel working in a team environment where collaborative initiatives such as team building drives the team spirit
- Skills:
- Familiarity with IT Support processes and procedures
- IT Support Technical Skills Training(Personal) Decent understanding of Azure Management for IT Support Good client and server systems knowledge using Active Directory and Domain Controllers A good knowledge of how Ticketing Systems work for IT Support using ServiceNow, Cloud Spiceworks or ServiceDesk Plus
- Course: Full Stack Web Development(CMPT 353) Full Stack Development, DataBase learning and frameworks Docker, React Framework, MYSQL, HTML and JavaScript Developed Channel-Chat app project development for client and server interaction
- Relevant coursework in Python, C Programming, and Java Programming
- Strong attention to detail and ability to work in a team environment
- Projects:
- Course: Intermediate Software Engineering(cmpt370)
Developed a Retail Billing System Project for a retail owner to fix POS issues Developed using Python Tkinter and SQL Acted as product owner in a team of six representing the stakeholder we sold the product to Software Development cycle, sprint planning and agile processes
- Completed some course training on Udemy and have some in progress as well
Accomplishments
- Expand Your Horizon Scholarship, March 2023, From Truly Alive Youth And Family Foundation
Languages
English
Full Professional
Certification
- IT Support Technical Skill Certificate 2023
- Cyber Security Certificate 2023
- Desktop Publishing Certificate 2017
VOLUNTEER EXPERIENCE
Discover CS Sept 2023
Volunteered at the Computer Science Discovery Event
Activities/interest
- Pan-African Students Association Usask(PASA) Team Member
- Playing for the Saskatoon Soccer League (MFM FC) 2022
- Take pleasure in maintaining a healthy and active lifestyle
REFERENCE
Dr. Banjo Olaleye(ABD) Malcolm Donaldson
Lecturer & Academic Advisor Advantage Solutions
College of Art & Science Supervisor
Bus: 306-966-4754 Bus: 306-314-1359
Banjo.olaleye@usask.ca Maldonaldson@yahoo.com
Timeline
Merchandiser - Advantage Solutions
05.2023 - 08.2023
- U Of S Huskies Ticket Athletics
09.2022 - Current
Help Desk Support - Anchorsoft Academy
09.2020 - 04.2021
University of Saskatchewan (3rd Year) - Bachelor of Science, Computer Science
Ambrose Alli University Ekpoma - Bachelor of Engineering,
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