David A. Elias
Corona,CA
Summary
Dynamic leader with proven expertise in operations management and escrow processes, notably at Fitness Mania. Excelled in enhancing customer satisfaction and team performance, achieving financial targets through innovative strategies. Skilled in logistics management and collaborative teamwork, adept at decision-making and problem-solving. Demonstrated excellence in fostering strong client relationships and driving sales revenue growth.
Overview
5
5
years of professional experience
Work History
Manager of Operations
Fitness Mania
01.2021 - Current
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully manage budgets, consistently meeting financial targets while maintaining high-quality standards.
- Sales increasing annually by 40% in revenue by implementing innovative marketing strategies and optimizing team performance.
- Develop strong client relationships for improved customer satisfaction and repeat business.
- Manage daily operations, ensuring smooth workflow and timely completion of tasks.
- Assist in recruiting, hiring and training of team members.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assistant Escrow Officer
Hillside Escrow
02.2020 - 01.2021
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Followed-up on status of releases, policies, and return of recorded documents.
- Enhanced customer satisfaction by efficiently managing escrow transactions and providing timely communication.
- Cultivated strong client relationship, fostering trust and satisfaction within the company's customer base.
Education
Bachelor of Science - Business Marketing
California State Polytechnic University, Pomona
Pomona, CA06-2023
Skills
- Decision-making
- Service Excellence
- Prioritization Skills
- Analytical thinking
- Engaging Presentation Skills
- Logistics management
- Collaborative Teamwork
- Leadership skills
- Problem-solving abilities
- Microsoft Office Proficiency
Timeline
Manager of Operations
Fitness Mania
01.2021 - Current
Assistant Escrow Officer
Hillside Escrow
02.2020 - 01.2021
Bachelor of Science - Business Marketing
California State Polytechnic University, Pomona
Similar Profiles
Christian SuharChristian Suhar
Team Member at Fitness ManiaTeam Member at Fitness Mania
Sierra GarciaSierra Garcia
Cafe Manager at Fitness ManiaCafe Manager at Fitness Mania
Isis NorrisIsis Norris
Fitness Mania Sales Associate and Barista at Fitness ManiaFitness Mania Sales Associate and Barista at Fitness Mania