Results-driven leader with a proven track record of spearheading strategic initiatives, optimizing operations, and achieving key business objectives. Proficient in developing and executing cloud strategies, overseeing successful ERP implementations, and facilitating seamless integration of acquisitions. Skilled in vendor relationship management, ensuring compliance, and delivering cost-efficient solutions. Possesses a solid foundation in project and portfolio management, coupled with expertise in relationship and IT service management. Recognized for driving organizational transformation, streamlining processes, and maximizing operational efficiency. A trusted advisor and effective communicator known for fostering robust business relationships and leading cross-functional teams. Committed to leveraging executive experience and technical proficiency to foster innovation, fuel growth, and propel organizational success.
Developed and executed a forward-thinking 5-year regional digital health strategy, driving innovation and revolutionizing the IT landscape.
Established a highly efficient shared service model for regional support of critical business systems, optimizing resource allocation and enhancing operational efficiency.
Mergers & Acquisitions:
Led all merger activities for a strategic partnership, orchestrating the seamless integration of IT systems, processes, and teams to achieve synergy and operational excellence.
Stakeholder Engagement:
Cultivated strong business relationships with administrative departments, earning the reputation as a trusted advisor and strategic partner.
Collaborated closely with stakeholders to align IT initiatives with organizational goals, resulting in improved satisfaction and successful project outcomes.
Team Leadership & Organizational Development:
Led a large-scale reorganization of the IT organization, realigning teams, accountabilities, and duties to enhance effectiveness and support evolving business needs.
Fostered a culture of collaboration and partnership between IT and business departments, driving shared success and mutual understanding.
Vendor Management & Contract Negotiation:
Formalized a robust vendor management practice and implemented a comprehensive contract review process, ensuring compliance, risk mitigation, and cost optimization.
Successfully negotiated contracts with vendors, resulting in improved service levels, reduced costs, and increased value for the organization.
Technology Innovation & Automation:
Spearheaded the development of an automation service focused on low-code application development, RPA, and Digital Assistants, driving efficiency and cost savings.
Implemented customized solutions and workflows using the M365 suite, streamlining processes and enhancing productivity organization-wide.
Best Practices & Compliance:
Implemented best practices in policy, process, and toolset enhancements, ensuring IT operations were aligned with industry standards and delivering optimal value to the organization.
Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
Director, Information Systems & Project Management
Georgian Bay General Hospital
07.2018 - 09.2021
Worked closely with organizational leadership and board of directors to guide operational strategy.
Successfully managed project and portfolio initiatives for all hospital-wide capital projects, ensuring timely delivery and adherence to budget constraints.
Technical stream lead for a $60M Healthcare Information System implementation across four hospitals, overseeing integration and deployment with a focus on achieving project objectives and stakeholder satisfaction.
Implemented project management methodologies and best practices, resulting in improved project success rates and optimized resource allocation.
Initiated and executed a strategic partnership with a regional hospital, providing comprehensive IT services, fostering collaboration, and achieving economies of scale.
Collaborated with clinical teams to identify technology needs and implemented solutions to streamline workflows, enhance clinical decision-making, and improve patient care.
Developed and implemented robust service operations processes, ensuring high-quality and reliable IT services to support organizational needs.
Provided comprehensive clinical informatics support, leveraging technology to improve patient care, streamline workflows, and enhance clinical decision-making processes.
Senior IT Manager
Husky Injection Molding Systems
01.2009 - 01.2018
Played a key role in developing and implementing the organization's cloud strategy, identifying opportunities for cloud adoption and driving the readiness of the IT infrastructure
Led the technical stream of a high-value ERP implementation project, overseeing offshore development, infrastructure setup, project team coordination, and tool support
Supported the M&A bidding process by assessing IT risks, contributing to due diligence efforts, and collaborating with key stakeholders to develop the IT strategic plan for the acquisition
Executed the full integration of the acquired organization into Husky's IT infrastructure, ensuring a smooth transition and alignment of systems and processes
Oversaw global data center management, ensuring high availability, scalability, and security of critical infrastructure components
Managed infrastructure support services, including project delivery, enterprise business applications support, and database management.
Senior Systems Specialist
Husky Injection Molding Systems
01.2004 - 01.2009
Managed and administered Oracle and SQL databases, ensuring optimal performance, data integrity, and security
Implemented database clustering and high availability solutions, consolidating databases to improve efficiency and scalability
Played a key role in supporting the growth and expansion of a fully integrated HCM platform, leveraging database expertise to enhance functionality and performance
Served as the administrator for the legacy Unix-based ERP platform (Infor), and product development platform (TeamCentre), ensuring system stability and availability
Acted as the PeopleSoft HCM administrator, overseeing system configuration, user support, and enhancements
Successfully implemented the Microsoft CRM platform
Led enterprise storage upgrades, ensuring adequate capacity and performance for growing business needs.
Led all technical elements of $100M ERP program, ensuring successful implementation, data migration, and stakeholder engagement, empowering the organization with streamlined operations and enhanced decision-making capabilities.
Technical stream lead for $60M HCIS transformation project, revolutionizing patient care, while optimizing IT and clinical operations.
Orchestrated the seamless end-to-end IT integration of a $350M acquisition, driving synergies and maximizing operational efficiencies across systems and processes.
PATIENT SERVICE CLERK TRIAGE RECEPTION at Royal Victoria Regional Health CentrePATIENT SERVICE CLERK TRIAGE RECEPTION at Royal Victoria Regional Health Centre
Registered Nurse, Diagnostic Imaging at Royal Victoria Regional Health CentreRegistered Nurse, Diagnostic Imaging at Royal Victoria Regional Health Centre