Summary
Overview
Work History
Education
Skills
Accomplishments
Top Financier Award 2023
Languages
Timeline
Generic

David Diaz

Long Beach

Summary

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

13
13
years of professional experience

Work History

General Manager

Moon Valley Nurseries
08.2020 - Current
  • Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
  • Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
  • Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Assistant Manager of Sales

Steal-A-Sofa
09.2015 - 03.2020
  • Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
  • Maintained open lines of communication between management, staff, and clients to ensure seamless service delivery.
  • Worked closely with other departments to ensure seamless integration of sales strategies and alignment with overall company objectives.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Assisted sales team with completing customer transactions and managing issues.

Sales Professional

Mattress City
06.2014 - 09.2015
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Assistant Manager

Metropcs Authorized Dealer
08.2012 - 05.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Education

Associate of Arts - Business Administration And Management

Glendale Community College
Glendale, CA
06-2020

High School Diploma -

North Highschool
Bakersfield, CA
06-2012

Skills

  • Effective team management
  • Troubleshooting skills
  • Operations management
  • Effective team contributor
  • Client engagement
  • Profit and loss oversight
  • Sales acumen

Accomplishments

  • Supervised team of 15 staff members.
  • Achieved 20% growth year after by driving new sales and maintaining relationships with past clients
  • Awarded with Top Selling Male Manager of 2023 , Top Financier Award 2024 , and Most Profitable Location By Percentage 2023-2024


Top Financier Award 2023

Utilized our Wells Fargo financing program to push sales with our team and achieve over 40% of sales generated through financing. This led to return business and increased sales throughout 2023

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

General Manager

Moon Valley Nurseries
08.2020 - Current

Assistant Manager of Sales

Steal-A-Sofa
09.2015 - 03.2020

Sales Professional

Mattress City
06.2014 - 09.2015

Assistant Manager

Metropcs Authorized Dealer
08.2012 - 05.2015

Associate of Arts - Business Administration And Management

Glendale Community College

High School Diploma -

North Highschool

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David Diaz