David Derasp
Sales - Customer Service - Operations
Montreal,QC
Summary
Highly organized and reliable professional adept at handling multiple priorities with a positive attitude. Demonstrates a proactive approach, willingly taking on additional responsibilities to achieve team goals. Seeking an opportunity with a reputable company to contribute with skills and dedication
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Operations Lead / Shipping and Receiving Lead
LYONLEAF LLC
Montreal
04.2021 - Current
- Fulfill comprehensive needs of the Production and Operations Manager to ensure seamless production processes.
- Monitor the daily operations of daytime employees, ensuring smooth execution of production activities.
- Oversee high-priority tasks, ensuring completion and validation by QA when necessary. This includes closing activities promptly, tracking man-hours, and providing detailed notes for any deviations from projected labor hours in the internal system.
Manage payroll responsibilities, including submission of payroll, and the approval or denial of vacation, wellness, and unpaid days. - Submit payroll and approve or deny vacation, wellness and unpaid days
- Verify that all shipments contain required items, ensuring alignment with packing slips and compliance with provincial and federal regulations.
- Take charge of all aspects of shipments, receptions, inventory counts, and procurements.
- Contribute to Health and Safety and Inventory committees, leveraging expertise in W.H.I.M.S chemical training, workplace first aid, and 3M qualitative fit test training.
- Developed and implemented procedures for all shipping activities, ensuring efficiency and compliance throughout the process.
- Established comprehensive procedures for all shipping activities to enhance efficiency, accuracy, and compliance throughout the entire process.
Consultant - Sales Manager
DISCOVER TECH
MONTREAL, QC
12.2017 - 03.2021
- Supervise sales, Customer service, and overall business operations.
- Effectively lead the sales floor and managerial team to ensure daily generation and closure of sales.
- Deliver support and training as needed to enhance overall sales performance.
- Devise and implement engaging daily, weekly, and monthly sales incentives.
- Directly managed key facets of Network Operations Center (NOC) operations.
Sales and Sales Team Lead
DNE RESOURCES
Ottawa and Montreal
- 01.2017
- Negotiate advantageous power and gas contracts with suppliers to maximize profit margins.
- Maintain unwavering focus throughout entire sales process, from the initial pitch to contract signing, even if it spans hours or months.
- Cultivate robust relationships with clients to secure repeat business and generate referrals.
- Conduct in-person meetings with clients as needed to strengthen connections and address requirements effectively.
Sales
BETUS.COM
Montreal
12.2010 - 01.2014
- Efficiently handle high volumes of inbound calls, delivering exceptional customer service.
- Skillfully upsell to clients to enhance their overall experience.
- Consistently achieve monthly sales quotas exceeding 350k during peak months.
- Demonstrate a proactive approach to retaining business and fostering customer loyalty.
Restaurant Waiter
VARIOUS RESTAURANTS
Montreal and North Shore
12.2001 - 01.2009
Education
Electricity - Electricity
Institut Technique Aviron De Montréal
05.2008 - 08.2009
Degree - High School Diploma
Electricity HIGH SCHOOL
Electricity 09.1998 - 06.2004
Skills
Logistics expertise
Timeline
Operations Lead / Shipping and Receiving Lead
LYONLEAF LLC
04.2021 - Current
Consultant - Sales Manager
DISCOVER TECH
12.2017 - 03.2021
Sales
BETUS.COM
12.2010 - 01.2014
Electricity - Electricity
Institut Technique Aviron De Montréal
05.2008 - 08.2009
Restaurant Waiter
VARIOUS RESTAURANTS
12.2001 - 01.2009
Degree - High School Diploma
Electricity HIGH SCHOOL
09.1998 - 06.2004
Sales and Sales Team Lead
DNE RESOURCES
- 01.2017
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