DAVID DAVID
Edmonton,Canada
Summary
Public Health and Policy professional with over a decade of experience in project management and policy design, formulation, implementation, monitoring, and evaluation across both developed and developing contexts. Proven ability to ensure compliance with project controls and administrative procedures. Demonstrated success in intergovernmental and stakeholder relations, supporting policy design and delivery coordination while managing expectations. Highly motivated and adaptable, with a strong work ethic and exceptional interpersonal skills. Adept at working independently and mastering new skills quickly.
Overview
14
14
years of professional experience
Work History
Citizen Service Officer
Citizen Service Officer
Edmonton, Canada
03.2022 - Current
- First point of contact for clients requiring access to federal programs and services
- Receive, screen, and forward various applications and supporting documents to the correct departments
- Verify and authenticate client identity and various supporting identity documents
- Provide guidance on using Department navigation and self-service tools
- Determine the Eligibility of persons applying for employment insurance benefits
- Verify, examine, reject, or accept Passport Canada applications, Old Age Security, and various Canada Pension Plan documents.
Volunteer Coordinator
Community-Based Outreach Organization
01.2021 - 01.2023
- Led outreach programs aimed at vulnerable community members, including the homeless, veterans, and unemployed, connecting them to essential community resources.
- Responsible for program planning, resource allocation, and implementation oversight.
- Acted as a liaison between community members and agencies, advocating for resource allocation to alleviate suffering.
- Organized bimonthly meetings, resulting in 50 homeless individuals securing stable housing, 15 veterans gaining comprehensive health coverage, and 40 unemployed persons achieving gainful employment.
- Continued active participation in the organization, supporting ongoing outreach efforts.
Project Lead
Alberta Health Services
05.2022 - 07.2022
- Responsible for providing a retrospective report and developing a model to describe the work of the ZEOC Vulnerable Population group during the COVID-19 pandemic
- Outlined work plans, assessed resources, and determined timelines for projects
- Managed expectations with internal and external partners to develop program planning, research, evaluation, and improvements
- Maintained close connection with project personnel to identify and resolve problems quickly
- Communicated with key stakeholders to determine project requirements and objectives including stakeholders from AHS Primary Care, Addictions and Mental Health along with community shelter operators, Transitional Housing Sites Government of Alberta funders, and the City of Edmonton
Consultant
The Lion Max Ltd
09.2021 - 04.2022
Project Coordinator
AltaGas
Edmonton, Canada
07.2019 - 08.2021
- Company Overview: Edmonton, Canada
- Delivered expert guidance to private organizations on environmental health compliance, food safety protocols, and occupational hygiene standards.
- Conducted risk assessments and audits for commercial clients, identifying health hazards and recommending mitigation strategies.
- Advised food service chains, hospitality groups, and property developers on regulatory requirements and public health best practices.
- Developed and implemented health and safety training programs tailored to client operations and industry standards.
- Translated work requirements into actionable plans for project teams, formulate progress reports for the decision-making process, and monitor material movement/distribution throughout the project lifecycle
- Support top management in an effective decision-making process by generating and maintaining proper documentation on all projects
- Key Accomplishment: Evaluated project performance and recommended corrective plans for the achievement of set goals
- Ensured seamless as well as within-budget and timescale project execution by overseeing project scheduling, budgeting, forecasting, resource allocation, quality control, and supplier management.
- Administered changes in project scope, performed risk management, and developed contingency plans with a focus on completing the project within strict time and budget constraints.
- Edmonton, Canada
Program Manager
Edmonton Multicultural Coalition
Edmonton, Canada
10.2015 - 11.2017
- Company Overview: Edmonton, Canada
- Forged strategic partnerships with other organizations and delivered community development programs
- Designed and facilitated a range of organizational capacity-building initiatives for emerging community organizations
- Undertook community consultation and engagement on Alberta's social policy framework with a focus on poverty and early childhood development
- Developed annual/quarterly work plans for programs and coordinated the implementation of these plans through the community grassroots process
- Managed the provision of multiple grants to communities in addressing social determinants of health and building community initiatives
- Developed program monitoring and evaluation tools, coordinated data collection processes, and facilitated community-based research with an advisory committee.
- Edmonton, Canada
Project Cost Controller
Kiewit Energy
, Canada
05.2015 - 06.2017
- Company Overview: Kearl Lake Oil Sands Project | Canada
- Collaborated with project teams, clients, and vendors to coordinate activities, environmental setup, and integration testing
- Complied with customer schedule by managing 10+ technical resources and coordinated internal and external trades and products
- Established a Project Management Office (PMO) to standardize and introduce economies of repetition in the execution of the project
- Key Accomplishment: Co-ordinate with project administrator and managers to complete all project tasks in compliance with QA standards as well as pre-defined budget and timeline
- Enabled the project director to conduct a financial evaluation of the project by performing financial reporting
- Facilitated project managers to streamline project activities by developing effective tools and templates
- Reduced process downtime by 25% by re-structuring and implementing new administrative procedures
- Identified, assessed, recommended, communicated, and obtained buy-in from business partners on key organizational initiatives for unhindered project activities
- Presented expert insights and recommended effective strategies to management to identify and mitigate potential risk factors associated with the project.
- Kearl Lake Oil Sands Project | Canada
Evaluation Officer – Early Childhood development
United Way Development
Edmonton, Canada
05.2013 - 08.2015
- Company Overview: Edmonton, Canada
- Developed evaluation frameworks and knowledge translation plans to inform early childhood program design and development
- In consultation with stakeholders, synthesized evaluation questions to inform data collection about best principles in early childhood development
- Facilitated stakeholder conversations to inform government policies on early childhood development support
- Participated in planning a developmental evaluation for a community-based early childhood development program.
- Edmonton, Canada
Program Officer
World Vision International
, Kenya
04.2011 - 06.2012
- Company Overview: Kenya
- Managed the development and implementation of bilateral and multilateral programs
- Led the identification of humanitarian recovery-related gaps & and developed response plans
- Coordinated organization's submissions on Consolidated Humanitarian Funds
- Developed organizational priority plans that are driven by the strategic goals and ensured that these plans are materialized through existing resources.
- Kenya
Academic Group Coordinator
- Led a team of students in the research and completion of a semester-long group project.
- Organized meetings, assigned tasks based on members’ strengths, and ensured consistent progress through weekly check-ins.
- Successfully coordinated efforts to deliver a well-received research paper, resulting in an excellent grade and positive feedback from team members regarding leadership and organizational skills.
Education
Master of Public Health (MPH) -
University of GGTY
06.2023
Master of Business Administration (MBA) - Project Management
DeVry University
Chicago, HHH, HH10.2010
Skills
- Health education and promotion
- Project management and planning
- Healthcare administration
- Infection control strategies
- Problem-solving expertise
- Business administration principles
- Support services coordination
- Regulatory compliance oversight
Timeline
Project Lead
Alberta Health Services
05.2022 - 07.2022
Citizen Service Officer
Citizen Service Officer
03.2022 - Current
Consultant
The Lion Max Ltd
09.2021 - 04.2022
Volunteer Coordinator
Community-Based Outreach Organization
01.2021 - 01.2023
Project Coordinator
AltaGas
07.2019 - 08.2021
Program Manager
Edmonton Multicultural Coalition
10.2015 - 11.2017
Project Cost Controller
Kiewit Energy
05.2015 - 06.2017
Evaluation Officer – Early Childhood development
United Way Development
05.2013 - 08.2015
Program Officer
World Vision International
04.2011 - 06.2012
Academic Group Coordinator
Master of Public Health (MPH) -
University of GGTY
Master of Business Administration (MBA) - Project Management
DeVry University
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