David Courtemanche
Calgary
Summary
Dynamic Security Installation Technician with a proven track record at Trotter & Morton Building Technologies, excelling in low voltage wiring and system troubleshooting. Enhanced client retention through exceptional customer service and efficient installations, while ensuring compliance with safety protocols. Committed to delivering high-quality security solutions and fostering customer satisfaction.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Installation Technician
Trotter & Morton Building Technologies
01.2023 - Current
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Reduced customer complaints by providing timely and efficient installations of security systems.
- Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
- Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
Owner/Operator
DC Security
05.2019 - 01.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Education
GED -
Calgary Learning Institute
Calgary, AB04-2024
Skills
- Low voltage wiring
- Access control systems
- Security system design
- System troubleshooting
- Fire alarm systems
- Intercom systems
- Wireless networking
Certification
Fall protection
Scisor Lift
Boom Lift
Bucket Truck
Timeline
Security Installation Technician
Trotter & Morton Building Technologies
01.2023 - Current
Owner/Operator
DC Security
05.2019 - 01.2023
GED -
Calgary Learning Institute
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