Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Cosmo

Brampton,ON

Overview

17
17
years of professional experience

Work History

Operations Manager

Crescendum
12.2023 - Current
  • Contributed to the development of company infrastructure.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and maintained relationships with external vendors and suppliers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Transportation Supervisor

Sysco Toronto
02.2022 - 11.2023
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
  • Assisted in developing company policies related to transportation procedures, ensuring alignment with industry standards and best practices.
  • Streamlined operations, implemented new technologies for tracking and communication purposes.
  • Monitored and maintained on-time delivery, reliability, service and performance.
  • Oversaw transportation of 80-100 unionized driver associates daily by coordinating personnel and developing efficient routes and workload schedules.
  • Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
  • Improved transportation efficiency by optimizing routes and implementing time-saving strategies.

Delivery Driver, AZ License

Sysco Transportation
01.2016 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Filled out load paperwork and DOT-mandated log books.
  • Maintained duel-temp controlled environment ensuring food safety and product integrity.

Selector, Forklift Operator, Loader, Off Loader

Sysco Warehouse
01.2007 - 01.2016
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

Bachelor of Business Administration (BBA) / Specialization in Supply Chain Management -

Yorkville University
06.2024

Project Management Certificate -

Sheridan College

Ontario Secondary School Diploma -

John Cabot Catholic Secondary School

Skills

  • Team Leadership
  • Valid AZ License
  • Customer Service
  • Workflow Optimization
  • Employee relations and conflict resolution
  • Effective Communication
  • Process and Continuous Improvement
  • Workforce Management
  • Health and Safety Compliance
  • Policies and Procedures Implementation
  • Operational Efficiency
  • Complex Problems Analysis and Problem-Solving

Accomplishments

  • Achievement of Lean SIx SIgma Yellow Belt
  • Created and integrated multiple Standard Operating Procedures (SOPs) provincially and internationally, tailored for management teams and delivery associates.
  • Improved route efficiency, audits, and hazard condition reporting using the GoCanvas operating system; initiatives adopted nationally and provincially, respectively.
  • Developed a driver safety initiative for roadside deliveries by equipping vehicles with traffic cones, adopted internationally.
  • Documented and resolved key KPI metrics which led to an increase from 66%-100% (Digital Sign-off: Proof of Delivery), 0%-92 (Digital Photo: Proof of Delivery), 76% to 94% (Pre-Scan/ Pre-arrival), 89% to 96%(Scan Rate), 62%-89% (On-time-to-first-stop).
  • Used Microsoft Excel to develop inventory, grievance, performance tracking spreadsheets, utilizing advance methods such as Power Query, dashboards, and Pivot tables.

Timeline

Operations Manager

Crescendum
12.2023 - Current

Transportation Supervisor

Sysco Toronto
02.2022 - 11.2023

Delivery Driver, AZ License

Sysco Transportation
01.2016 - 01.2022

Selector, Forklift Operator, Loader, Off Loader

Sysco Warehouse
01.2007 - 01.2016

Bachelor of Business Administration (BBA) / Specialization in Supply Chain Management -

Yorkville University

Project Management Certificate -

Sheridan College

Ontario Secondary School Diploma -

John Cabot Catholic Secondary School

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David Cosmo