David Coghill
Sault Ste. Marie,ON
Summary
Caring Pre-Planner driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families. Industrious Funeral Assistant with extensive customer service experience and good community relations skills. Strong foundation of industry knowledge learned over 3 years in mortuary roles. Known for compassionate yet efficient work. Meticulous Funeral Assistant skilled in providing informative and personable service to funeral attendees. Well-versed in coordinating funeral services, visitations and cremation services with strong background demonstrated over 3 years of experience in related roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Funeral Director's Assistant
O'sullivan Funeral Home
Sault Ste. Marie, ON
04.2020 - Current
- Picked up deceased at private homes, hospitals and county morgues.
- Greeted funeral guests and coordinated seating.
- Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
- Loaded and operated hearses to transport caskets cautiously.
- Transported deceased to funeral home.
- Provided administrative support to funeral home staff.
- Supported funeral director with all facets of funeral service coordination.
- Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Acted as pallbearer during wake, funeral and burial process.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Health and Safety Representative
Dynamic Roofing INC.
Sault Ste. Marie, ON
09.2017 - 11.2022
- Enhanced workplace safety by conducting thorough inspections and identifying potential hazards.
- Reduced accident rates by implementing comprehensive health and safety policies and procedures.
- Ensured compliance with OSHA regulations through regular audits and corrective action plans.
- Improved employee awareness of safety practices by developing and delivering engaging training sessions.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Inspected problem roofs to determine best repair procedures.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
Grocery Clerk
Food Basics
Sault Ste. Marie, ON
09.2015 - 07.2018
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
- Safeguarded store assets through adherence to loss prevention policies and regular monitoring of security systems.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Funeral Pre Planner
Humber College
Toronto, ON08.2023
Skills
- Knowledge of [Front Runner]
- Chapel organization
- Compassionate communication
- OSHA Regulations
- Guest Interaction
- Valid Ontario driver's license
- Multitasking
- JHSC Certified
- Working at Heights
- MEWP (Mobile Elevated Work Platform) Operators license
- Propane Handling
- Confined Space
Languages
English
Full Professional
Timeline
Funeral Director's Assistant
O'sullivan Funeral Home
04.2020 - Current
Health and Safety Representative
Dynamic Roofing INC.
09.2017 - 11.2022
Grocery Clerk
Food Basics
09.2015 - 07.2018
No Degree - Funeral Pre Planner
Humber College