David Chung
LONG BEACH
Summary
Positive General Manager with a proven track record at Gen Cerritos LLC, excelling in operations management and team leadership. Successfully increased sales and profitability while fostering a collaborative environment. Expertise in food safety and problem resolution, ensuring exceptional guest experiences and high employee satisfaction.
Overview
17
17
years of professional experience
Work History
General Manager
Gen Cerritos LLC
03.2021 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed operations in a high volume store to run smoothly and efficiently while providing an exceptional guest experience on a daily basis
- Worked with Kitchen managers and back of the house staff on inventory and ordering for a $200k/week operation
- Oversaw budgeting and forecasting of sales numbers in order to reach company goals and expectations.
- Ensured quality and effective communication between front of the house and back of the house staff in order to create minimal mistakes and better efficiency
- Worked with assistant managers on developing new promotions and restaurant standards to provide further guest and employee satisfaction
Line Cook
Marriott Vacation Club
03.2019 - 03.2020
- Stock and set up all stations to ensure an efficient operation
- Prep all proteins and vegetables daily
- Cook all menu items in accordance to company and health standards
- Engage with guests answering all menu questions and providing guest satisfaction
- Daily inventory check to ensure all items are in stock for next day operation
- Wash, clean and sanitize all equipment and kitchen before closing
Lead Line Cook
The Burnt Truck
04.2011 - 03.2013
- Morning and afternoon prep to ensure quality service for lunch and dinner services.
- Work grill, cold line and fryer as needed
- Help all team members when possible or if necessary in order to make sure shifts run smoothly
- Provide customer service and perform basic cashier duties.
- Expedite food and drinks ensuring all items are going out in a timely manner
- Clean and sanitize all equipment and kitchen area before, during and after closing
Restaurant Manager
Gyu-Kaku
10.2007 - 03.2010
- Complete restaurant opening and closing duties.
- Manage daily deposits and transactions.
- Issue monthly reports in regards to sales and expenses
- Provide assistance to all employees during busy hours and whenever necessary
- Provide monthly inventory in order to track costs and maintain orders are consistent to the restaurants needs.
- Administer payroll and provide employee scheduling
Education
Bachelor of Arts - Finance
California State University, Fullerton
Fullerton, CA05-2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Food Safety
Languages
English
Full Professional
Korean
Limited Working
Timeline
General Manager
Gen Cerritos LLC
03.2021 - 07.2024
Line Cook
Marriott Vacation Club
03.2019 - 03.2020
Lead Line Cook
The Burnt Truck
04.2011 - 03.2013
Restaurant Manager
Gyu-Kaku
10.2007 - 03.2010
Bachelor of Arts - Finance
California State University, Fullerton
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