Experienced, hardworking individual that brings a passion for customer service, results through teamwork, and strong communication skills. Combines hands on experience to deliver impactful contribution that enhance organizational performance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Meat Cutter/ Butcher
Fortinos/Loblaw Group
01.2023 - 03.2025
Engaging and re engaging with customers provided customized service
Participating in the certified meat cutter program
Responsible for cutting down new meat shipments have packaged for sales counters
Collaborated with team members to keep the department fully stocked and visually appealing for increased sales
Followed all food safety regulations to maintain a safe work environment for both employees and customers.
Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
Delivery Truck Driver
UPS Delivery Service
10.2022 - 12.2023
Responsible for a daily route in Oakville delivering to businesses and residential
Class G license clean driving record with certified road safety test driving cube Trucks
Time management and accountability to getting exceptionally busy route completed everyday
Organized all shipping paperwork and documented customer payments to keep records accurate and current.
Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
Gas Specialist, Lead Hand, Maintenance Management
Messer Gases Formally Linde Gas
03.1995 - 04.2022
Responsible to oversee entire plant and the working condition
Trouble shooting as a team to ensure machines could maintain daily productivity expectations
Schedule and time manage tasks daily, weekly and monthly for safety and maintenance
Responsible for mixing components of gas to fill orders daily going out to the medical, hospitality and food industries
Work with oxygen, helium, carbon dioxide, nitrogen and argon
WHMIS certified and consistently participating in updating and training sessions
Manage night production team to ensure corporate standards followed
Responsible for Delegate and follow up on all productivity goals
Execute training safety meeting at the beginning of every shift setting team expectations
Coach and problem solve to ensure all time lines are met on shift
Accountable for plant shift shut down and lock up
Plant Maintenance Management Team
Mixture Filler Gas Specialist
Lead Hand Supervisor
Owner
Flip Your Lid Extreme Canada
01.2008 - 01.2019
Marketing a clothing line geared to Martial Arts and Extreme Sport
Sales territory representative promoting and Brand to increase sales inside Marital Art schools
Development of product design according to demographic feedback and sales
Purchase product line bases on sales history and projected sales
Merchandise and set up adapting to individual events to create exciting visual presentation
Net working to build client base and give exceptional customer service
Work with local Martial Arts clubs for in house special events and shopping nights
Sponsor of two world champion Martial Artist who wear Flip Your Lid product on the National Martial arts circuits creating branding
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Greeting Card Specialist
Hallmark Cards Canada
11.1989 - 03.1995
Sales representative promoting Hallmark as a brand at special events around Toronto
Introduced new Hallmark products to select demographics documented comments and reported feedback to marketing department
Demonstrated products through product knowledge supported with free give a ways
Merchandise and set up according to new store planograms of fixturing and hardware
Increased overall sales revenue through effective territory management and relationship building with key accounts.
Trained store teams how to change fixturing according to seasonal changes in store merchandise selection
Represented Hallmark office and warehouse with corporate and franchise store teams to ensure branding is understood
Assembled dies on machine for card cutting and line production
Responsible for quality control of machine die cuts
Accountable for productivity time lines were met to achieve packing and loading on the line
Product/ Promotion Field Representative
New Store Fixture Set Up
In House Manufacturing
Assistant Manager
Aldo Shoes
06.1988 - 11.1989
Responsible for assisting manager in driving business to achieve financial sales plans
Coaching, and leading by example in customer service
Motivating and goal setting daily to communicated expectations to sales team
Delegating and training in development of sales team with product knowledge, merchandising, and markdowns
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
Grade 12 Diploma -
Central Collegiate
Skills
Customer service
Excellent communication
Teamwork and collaboration
Vendor relations
Time management
Team leadership
Attention to detail
Organizational skills
Relationship building
Languages
English
Native or Bilingual
Certification
Transportation of Dangerous Goods
Tow Motor Certified
Shunt Trailer Certified
First Aid Certified
Timeline
Meat Cutter/ Butcher
Fortinos/Loblaw Group
01.2023 - 03.2025
Delivery Truck Driver
UPS Delivery Service
10.2022 - 12.2023
Owner
Flip Your Lid Extreme Canada
01.2008 - 01.2019
Gas Specialist, Lead Hand, Maintenance Management
Messer Gases Formally Linde Gas
03.1995 - 04.2022
Greeting Card Specialist
Hallmark Cards Canada
11.1989 - 03.1995
Assistant Manager
Aldo Shoes
06.1988 - 11.1989
Grade 12 Diploma -
Central Collegiate
Martial Arts
United Family Martial Arts
I have been involved in the Martial Arts world for 20 years
IT Infrastructure Client Support (storage Focus) at Tangerine Bank / Scotia Bank of CanadaIT Infrastructure Client Support (storage Focus) at Tangerine Bank / Scotia Bank of Canada