Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

David Chionis

San Diego

Summary

Dynamic market research professional with extensive experience at Best Buy Health, adept at leveraging SQL and data visualization to drive customer insights. Proven track record in leading survey initiatives and presenting impactful findings to senior leadership, enhancing decision-making and strategic planning. Strong project management skills ensure successful execution of complex research projects.

Overview

19
19
years of professional experience

Work History

Associate Manager Market Research

Best Buy Health
San Diego
05.2022 - 05.2025
  • Led new survey initiatives across the consumer side of Best Buy Health.
  • Developed customer lifecycle survey roadmap.
  • Presented quarterly business reviews to senior leadership.
  • Translated NPS transactional surveys into relationship surveys across all of Best Buy Health business lines.
  • Sourced and conducted risk assessments and evaluated companies for a new survey vendor as well as a vendor that could provide additional demographic/psychographic data.
  • Created and maintained Tableau reports for stakeholders.

Market Research Analyst

Best Buy Health (formerly GreatCall)
San Diego
01.2012 - 01.2022
  • Built a customer intelligence database in SQL.
  • Forecasted market size of mobile personal emergency response system.
  • Developed quarterly call forecasts using historical call data.
  • Vetted 3rd party vendors for market research and email programs.
  • Tracked and reported retail sales promotions.
  • Conducted ad-hoc analysis for Marketing and Direct sales.

Marketing Analyst

ITW Space Bag
San Diego
01.2006 - 01.2012
  • Managed daily inventory across 3,400 Wal-Mart stores.
  • Utilized Crystal Reports to mine and analyze large datasets.
  • Standardized and automated weekly and monthly reports.
  • Analyzed retail POS for top customers and assessed promotion impact.
  • Built cost models and KPI dashboards for Direct Response business.
  • Coordinated testing and analysis of direct response business.

Education

BA - Corporate Communications

Northern Illinois University
05.1998

Skills

  • Microsoft Office Suite
  • SQL database management
  • Data visualization
  • Web analytics
  • Market forecasting
  • Risk assessment
  • Customer insights
  • Project management
  • Business presentations
  • Ad-hoc analysis
  • Retail data platforms
  • Project management tools
  • Vendor relationship management
  • Survey design and evaluation
  • Data analysis and reporting

Accomplishments

Former president of Mt. Helix Toastmasters earning the distinguished club award.

Timeline

Associate Manager Market Research

Best Buy Health
05.2022 - 05.2025

Market Research Analyst

Best Buy Health (formerly GreatCall)
01.2012 - 01.2022

Marketing Analyst

ITW Space Bag
01.2006 - 01.2012

BA - Corporate Communications

Northern Illinois University

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David Chionis