David Chartrand

Customer service first and foremost. Insuring the customer was satisfied and happy with the provided service cost.

Diagnosis of mechanical and basic electrical systems like alternators and batteries. Swapping if necessary. Providing DTC codes and explaining to the customer in a way the customer will understand

Oil changes and basic vehicular maintenance. Small module replacements.

Key programming and vehicle.lock outs

Parts install and delivery

• Developed and implemented effective sales strategies to increase store revenue and customer engagement. As well as management advertising and marketing.
• Managed day-to-day shop operations, ensuring a smooth workflow and high standards of customer service. Including shop maintenance.
• Main focus was vehicle diagnosis and repair. Providing DTC codes for the customer and in depth explanation of said codes. But wasnt limited to this. Also programmed keys and lock out services. Parts deliveries. Driving was the thing I did the most.

• Maintained accurate scheduling ensure proper management and effectiveness.
• Executed efficient route planning to optimize schedules and reduce delays. Important for hourly work.
• Conducted thorough vehicle inspections before and after each load to ensure safety compliance.
• Collaborated with team members to enhance delivery coordination and efficiency.

Delivered comprehensive landscaping and fencing installation services. Deck installs. Removal and tear down services. Waste removal services. Insulation installs, drywall installs. Product delivery for DIY customers. As well as providing installation advice upon material delivery.

Managed laborers on job sites to maintain a clean and safe work environment. Kept and recorded employee hours for payroll. My daily duties included day to day planning with management. Picking up employees daily following said planning. Locating job sites and reaching them in a timely and efficient manner. Ensuring all tasks are completed in an appropriate and and scheduled manner.

• Operated forklifts to efficiently transport materials throughout the warehouse, loading trailers and maintaining productivity. Safety is priority #1
• Conducted routine inspections on forklifts to ensure safety compliance and operational efficiency.
• Collaborated with team members to coordinate shipment schedules and prioritize loading tasks for truck drivers.
• Executed precise inventory management practices by effectiveness with paperwork and shipping records.
• Participated in regular safety meetings to discuss best practices and improve compliance standards.
• Maintained a safe work environment by adhering to all safety regulations and protocols. Including being mindful of dangerous goods shipment (certified handler)
• Utilized appropriate lifting techniques while unloading heavy materials to prevent workplace injuries.

Organized and packed building materials for various contractors and companies. Loading trucks. Occasionally going out on deliveries. Packing lumber order, as well as drywall and roofing orders. Unloading freight from trailers on ramps.

Preformed pre shift inspections of lift trucks to ensure safety and proper operation of machines. Including taking them for maintenance in the yard shop. Assisting shop mechanic out of curiosity and for educational purposes as the shop was closed at 5pm and I was there till 11pm.

Loading freight after packing orders was the main priority. Ensuring balanced loads and proper strapping down of material. Unloading rail cars when no one else was available.

Being a team player was essential to the position I held here for several years.