David Castro
Sierra Madre
Summary
Dedicated team player with a proven ability to deliver results. Possessing strong customer service skills, effective communication, and genuine compassion for others. Demonstrates adaptability, resilience, and commitment to overcoming challenges and expanding knowledge.
Overview
15
15
years of professional experience
Work History
Signal Support Specialist (25U)
United States Army Reserve
Encino, CA
03.2023 - Current
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Utilized technical equipment to monitor network status in operational environments.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
Industrial Security Representative
Jet Propulsion Laboratory
Pasadena, CA
10.2022 - Current
- Provides attentive customer service to visitors, managers and engineers working on cleared projects.
- The main POC for Personnel Security including self-reporting, initiation and reviews for SF86’s. Also, proficient in DISS, NBIS, eAPP and other agency clearance tracking tools.
- Have a good understanding of 32 CFR 11.7 NISPOM regulations.
- Basic understanding of Physical Security requirements to include DD-254 requirements, escorting and Visit Authorization Requests.
- Conducted multiple defense courier transfers with COMSEC.
- Up to date on DCSA STEPP certifications for Industrial Security and Personnel Security.
- Participated in multiple DCSA self-inspection audits.
- Maintains a TS/SCI security clearance
- Worked well in a team setting, providing training, support and guidance.
Intelligence Analyst
United States Army National Guard
Los Alamitos, CA
12.2020 - 12.2023
- Conducted Security Briefs for the T-SCIFs in military exercises.
- Ensured officers were properly cleared and maintained a clearance record for the Division.
- Proficient in DISS and e-QIP due to the reviewing and submitting of clearance packets.
- Produced detailed intelligence reports and briefings for senior leadership based on findings from data collection and analysis
- Assisted the S2 Intelligence Security Manager for the 40th Infantry Division.
Personnel Security Assistant
Jet Propulsion Laboratory
Pasadena, CA
04.2019 - 10.2022
- Experience initiating, reviewing and releasing OPM Tier 1 and Tier 2 e-QIP's for JPL employees.
- Communicated effectively with internal JPL stakeholders and government agencies to facilitate the security clearance process for JPL personnel.
- Conduct thorough background checks on JPL personnel new hires by reviewing employment history, criminal records, and other relevant information.
- Ensured JPL employees were HSPD-12 compliant.
- Headed the onboarding of JPL's Intern Programs; including background checks, contract updates, and badge issuance.
- Processed all JPL visits to the lab through the NASA visit management system.
Security/Loss Prevention Supervisor
United Parcel Service
01.2016 - 04.2019
- Conducted Internal Investigations within UPS concerning: theft, time card dishonesty, restricted commodities, employee harassment, prohibited items, and illegal drugs
- Assisted in multiple investigations, interviews, and in some cases- the arrest/termination of employees
- Conducted Regulatory Air Audits on UPS Operations working on the Ontario International Airport runway and/or near UPS Airplanes
- Further while insuring UPS Air Operations were in compliance with Ontario International Airport, TSA and FAA regulations
- Lead and Managed a team of 6 UPS union employees on the operations of high valued accounts (Apple Inc., T-Mobile, & Verizon) ensuring the controlled delivery of their items with no losses
- Assisted with UPS Security operations of handling high value packages by unloading/loading Air Containers making sure they are safely shipped to the final destination
- Controlled high value package deliveries from the Ontario International Airport and did the administrative work of inputting information on the UPS tracking system
Infantry Team Leader
United States Marine Corps
08.2010 - 08.2014
- Responsible for the training, safety and combat readiness of four Marines while deployed to Okinawa, Japan as part of the Pacific Fleet's combat reserve force
- While in Australia, led a team of Marines during a joint training exercise with the Australian military as part of a diplomatic partnering mission, directly improving relations with Australian civilian and military counterparts
- Served as the primary instructor for Combat First Aid classes given to 180 Marines, as part of the training in preparation to serve as the Pacific Fleet's combat reserve force
- Served as second-in-command of an Infantry Fire Team during combat and counter-insurgency operations in Helmand Province, Afghanistan during Operation Enduring Freedom
- Conducted over 100 joint operations, including both day and night foot patrols
- While partnering with soldiers from Afghanistan National Army, significantly increasing the capability of the Afghan soldiers
- Provided security for local Afghan villages while working with the Afghanistan National Police, leading to a 30% reduction in improvised-explosive device (IED) incidences
Education
B.S. - Business Economics
Azusa Pacific University
Azusa, CA05.2021
Business Economics
Mount San Antonio College
Walnut, CA08.2018
Skills
- Adaptability
- Effective communication
- Leadership
- Accountability
- Responsibility
- Time management
- Customer service
- Conflict resolution
- De-escalation
Affiliations
- JPL Veterans Board Member- Board Secretary overseeing the JPL Veterans charter and helping assist with club events.
Awards
- Won JPL Team Award in 2020 for Accomplishment in the development of the 23x PSD Orientation Module.
- Won JPL Team Award in 2022 for in recognition of outstanding work and customer services provided to the Education Office and Human Resources. The Team's collaboration and strategic actions ensured interns were successfully badged under NASA’s requirements.
- Won JPL Team Award in 2022 for recognition of the outstanding work and services provided to enhance the security of the Deep Space Network facilities in Goldstone, CA.
- Won JPL Team Award in 2022 for exceptional collaboration in creating an Inspiration Corner Video for the 2X GROW Program.
- Won JPL Voyager Award in 2023 for professional conduct and proactive commitment to resolve a variety of security and foreign travel related concerns for the NPO community is commendable and serves as a model for Special Programs customer relations.
Timeline
Signal Support Specialist (25U)
United States Army Reserve
03.2023 - Current
Industrial Security Representative
Jet Propulsion Laboratory
10.2022 - Current
Intelligence Analyst
United States Army National Guard
12.2020 - 12.2023
Personnel Security Assistant
Jet Propulsion Laboratory
04.2019 - 10.2022
Security/Loss Prevention Supervisor
United Parcel Service
01.2016 - 04.2019
Infantry Team Leader
United States Marine Corps
08.2010 - 08.2014
Business Economics
Mount San Antonio College
B.S. - Business Economics
Azusa Pacific University