David Calley
Bakersfield
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
18
18
years of professional experience
1993
1993
years of post-secondary education
Work History
District Manager
Dollar tree
Bakersfield
08.2023 - Current
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Identified opportunities for process improvement across multiple locations within the district.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
Store Manager
Dollar Tree
Bakersfield
02.2007 - 08.2023
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Assessed operational efficiency of the store's departments.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
Education
Taft High School
Taft, CASkills
- Customer service
- Regulatory compliance
- Employee training
- Conflict resolution
- Risk assessment
Notes
Current district manager in charge of overseeing 15 stores. Monitor payroll, sales, task completions,and safety in all of these stores.
Timeline
District Manager
Dollar tree
08.2023 - Current
Store Manager
Dollar Tree
02.2007 - 08.2023
Taft High School