David Burgoz
Soledad
Summary
Dynamic sales associate with a proven track record at PepsiCo, Coca Cola, and Golden Brands excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and reliable service. Skilled in inventory management and cash handling, consistently fostering loyalty and repeat business in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Sales Associate
Golden Brands
08.2024 - 08.2025
- Learned company policies and procedures to ensure compliance while delivering exceptional customer service.
- Engaged with customers to address inquiries and resolve issues promptly, promoting satisfaction and loyalty.
- Participated in inventory management tasks, including stock replenishment and product rotation for freshness.
- Embraced feedback from supervisors to improve personal performance and contribute positively to team dynamics.
Merchandiser
Pepsi Co
05.2022 - 08.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
PepsiCo
11.2016 - 2022
- Assisted customers in product selection, providing knowledgeable recommendations and enhancing shopping experience.
- Maintained organized merchandise displays, ensuring products were easily accessible and visually appealing.
- Processed transactions accurately using point-of-sale systems, managing cash and credit transactions efficiently.
- Collaborated with team members to achieve store sales goals, fostering a supportive work environment.
Merchandiser
Coca Cola Refreshments
03.2014 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
GED -
Chalone Adult School
Soledad, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Professional Working
Timeline
Sales Associate
Golden Brands
08.2024 - 08.2025
Merchandiser
Pepsi Co
05.2022 - 08.2024
Sales Associate
PepsiCo
11.2016 - 2022
Merchandiser
Coca Cola Refreshments
03.2014 - 10.2017
GED -
Chalone Adult School