David Brown La Fuente
Madera
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
FIREFIGHTER 1
California Department of Forestry and Fire Protection
04.2024 - Current
- Collaborate with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Assist in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Demonstrate strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintain optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Perform station duties that include but are not limited to fire apparatus maintenance, tool maintenance, custodial duties, culinary assistance, landscaping, situating and organizing paperwork & items on apparatus.
- Respond to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversee equipment and apparatus upkeep to maintain emergency readiness.
- Participate in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Maintain meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Engage in continuous professional development through advanced firefighting and rescue training courses.
- Conduct thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
PAID CALL FIREFIGHTER
Madera County
05.2023 - 04.2024
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
- Provided compassionate support to individuals and families affected by fire incidents, aiding in their recovery process.
- Enhanced community safety by conducting regular fire safety inspections and identifying potential hazards.
- Assisted with regular maintenance of firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Evaluated areas after containing fires to identify and suppress hot spots.
CLAIMS APPRAISER SENIOR
Sentry Insurance Company
08.2022 - 01.2023
- Investigated claims falsifications and misrepresentations
- Produced reports with detailed valuations.
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Concluded automobile repair estimates negotiated between repair facilities.
- Issued appropriate payments to repair facilities / Vehicle owner indemnification
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Assisted clients in understanding the appraisal process, setting realistic expectations for outcomes.
- Documented condition and special features to provide accurate estimations.
- Answered customer questions and provided information about findings.
- Sought continuous education opportunities, staying current on industry changes and best practices.
- Supported fellow appraisers in developing their skills through mentorship and collaboration initiatives.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Identified potential inaccuracies before submission by carefully proofreading all appraisal reports.
- Consistently exceeded performance goals set by supervisors regarding turnaround times and error rates.
AUTO TECH, CSR SUPPORT, SERVICE ADVISOR, GENERAL MANAGER
Caliber Collision Center
07.2011 - 07.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
- Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
- Collaborated with management to develop strategies for enhancing overall customer experience.
- Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Maintained company goals and administration for performance, growth, and customer service
- Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Negotiated with parts suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Cross-trained and provided backup support for organizational leadership.
Education
GED -
Fresno High School
EMT Certificate -
National University
Fire Technology 1 -
Fresno City College
Skills
- Problem Solving
- Communication
- Team Leadership
- Enhancing Quality
- Attention to Detail
- First Aid Certified
- Project Management
- Decision Making
- Organized
- Motivated
- Stress tolerance and resilience
- Fitness and Agility
Certification
- CPR/AED
- PSFA
- NWCG S-130
- NWCG S-190
- NWCG L-180
- ICS-100
- ICS-200
- ICS-700
- ICS-800
- Fire Fighter 1 Internationally Accredited
- Fire Fighter Survival
- Hazardous Materials FRA/FRO
- Common Passenger Vehicle Rescue Technician
- Confined Space Awareness
- Fire Control 3: Structural Fire Fighting
References
- Fire Captain Rich Walker, 209-247-2084
- Fire Captain Nathan Lucas, 559-676-7741
- Fire Captain Ryan Bos, 559-580-3316
- ICE DO Michael Bowen, 559-307-8227
- Regional Manager Doug Cecil, 559-905-8310
- Center Manager Corina Jimenez, 559-441-3271
Timeline
FIREFIGHTER 1
California Department of Forestry and Fire Protection
04.2024 - Current
PAID CALL FIREFIGHTER
Madera County
05.2023 - 04.2024
CLAIMS APPRAISER SENIOR
Sentry Insurance Company
08.2022 - 01.2023
AUTO TECH, CSR SUPPORT, SERVICE ADVISOR, GENERAL MANAGER
Caliber Collision Center
07.2011 - 07.2022
GED -
Fresno High School
EMT Certificate -
National University
Fire Technology 1 -
Fresno City College
- CPR/AED
- PSFA
- NWCG S-130
- NWCG S-190
- NWCG L-180
- ICS-100
- ICS-200
- ICS-700
- ICS-800
- Fire Fighter 1 Internationally Accredited
- Fire Fighter Survival
- Hazardous Materials FRA/FRO
- Common Passenger Vehicle Rescue Technician
- Confined Space Awareness
- Fire Control 3: Structural Fire Fighting
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