David Bricker
MILLER LAKE
Summary
Seasoned OWNER/OPERATOR at BRICKER AUTOMOTIVE and dedicated Platoon Chief with Northern Bruce Peninsula Fire Department, I excel in operations management and personnel leadership. My proactive approach has significantly enhanced customer satisfaction and team performance. Expert in inventory management and adept at fostering professional relationships, my tenure is marked by efficient business planning and zero accidents, showcasing a blend of hard and soft skills.
Overview
29
29
years of professional experience
Work History
OWNER/ OPERATOR
BRICKER AUTOMOTIVE
04.1994 - 12.2022
- Licensed automotive and truck/ coach technician.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Performed repairs to vehicles.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Platoon Chief
Northern Bruce Peninsula Fire Department
03.2001 - 11.2012
- Was a Volunteer Fire Fighter for 11 years, to give back to the community.
- Adapted swiftly during high-pressure situations by effectively prioritizing tasks and making sound decisions under duress.
- Increased staff performance through consistent training, coaching, and mentoring initiatives.
- Maintained accurate records of incidents, staff training, certifications, equipment maintenance, and other pertinent information as required by regulations or internal policies.
- Worked with team members and other personnel to coordinate and deploy personnel and resources.
- Was the DZ driver trainer for the department.
- I was one of two Trainers for Fire Fighter Survival Training.
Education
Certificate of Qualification - Automotive Mechanics
04-1987
- Completed College-level Coursework:
- Apprenticeship completed.
No Degree -
01-1979
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Personnel management
- Operations oversight
- Inventory management
Languages
English
Professional Working
Timeline
Platoon Chief - Northern Bruce Peninsula Fire Department
03.2001 - 11.2012
OWNER/ OPERATOR - BRICKER AUTOMOTIVE
04.1994 - 12.2022
Conestoga College Institute of Technology And Advanced Learning - Certificate of Qualification, Automotive Mechanics
Bluevale Collegiate - No Degree,
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