David Boyd
Oshawa,ON
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food Service Worker
Durham Region
07.2017 - Current
- Prepared and served food items in compliance with health and safety regulations.
- Undertook Lead Hand role and prepared large scale meals for both lunch and dinner.
- Operated kitchen equipment efficiently, adhering to operational guidelines.
- Assisted team members in food preparation and service during peak hours.
- Undertook receiving and organizing of all stock and supplies for entire kitchen
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Trained new staff on proper food handling techniques and safety protocols.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Implemented process improvements that enhanced service speed and overall efficiency.
General Dietary Staff
Providence Healthcare
06.2011 - 04.2021
- Prepare daily meals for the patients of Providence Healthcare and prep, heat and serve daily meals to residents of the Houses of Providence.
- Trained new team members on operational procedures and best practices.
- Lots of experience in multiple aspects of the Food service and Dietary industry in hospitals and long term care.
- Safe food preparation
- Undertakes Assistant Cook Tasks and responsibilities
- Ordering and storing stock
- Food service etiquette and personal presentation
- Understanding specific dietary needs and requirements
- Presenting oneself as an extension of the organization
- Ensured compliance with food safety standards and sanitation protocols.
- Prepared and served nutritious meals in accordance with dietary guidelines.
General Motors Customers for Life Representative – French
Aditya Birla Minacs
06.2011 - 10.2011
- Outbound call centre environment where customers are contacted near the term of their leases. Mostly offered incentives to entice customer loyalty with the company.
- Personally managed a high volume of clientele.
- Handled accounts and worked as mediary between customers, dealers and GM in order to resolve warranty issues, billing issues and direct complaints to the company.
- Involved extensive knowledge of GM products, services and required intermediate computer skills.
Dell French Technical Support Agent-French
Stream Global Services
09.2007 - 05.2009
- Inbound contact for Hardware and Software support.
- Involved advanced troubleshooting, diagnostics and replacements.
- As an active Level 2 Supervisor some of my duties were to ensure that the metrics and policies set forth by the client were attained or surpassed.
- Also as a de-escalation specialist calls were routed to me when customers wished to speak to with a supervisor.
Barista/Cashier
Second Cup Coffee Co.
10.2006 - 05.2007
- Responsible for opening and closing of the site on weekdays.
- Responsible for stock and orders.
- Ensured a pleasant and clean environment for the patrons and that the services were executed in a timely manner.
Education
Food Service Worker -
Centennial College
Toronto, ON01.2016
Chemical Engineering Technologist Advanced Diploma - undefined
Durham College
Oshawa, ONSkills
- Food service certification
- Over 10 years in large-scale food production
- Certified food handler
- Punctual and trustworthy
- Consistently maintains a tidy appearance
- Proficient in French and English
- Experienced in supporting long-term care operations
- Proficient in juggling various responsibilities
Languages
French
Full Professional
Certification
- Pallet jack certified 2024
- Food Service Worker, Centennial College - 2016
- Certified Food Handler Certificate, Toronto Health - 2024
Timeline
Food Service Worker
Durham Region
07.2017 - Current
General Dietary Staff
Providence Healthcare
06.2011 - 04.2021
General Motors Customers for Life Representative – French
Aditya Birla Minacs
06.2011 - 10.2011
Dell French Technical Support Agent-French
Stream Global Services
09.2007 - 05.2009
Barista/Cashier
Second Cup Coffee Co.
10.2006 - 05.2007
Chemical Engineering Technologist Advanced Diploma - undefined
Durham College
Food Service Worker -
Centennial College