David Bell
Edmonton
Summary
Knowledgeable Operations Manager with extensive experience in leadership roles. A certified SPRAT L3 Rope Access Technician, I excel in team leadership and problem-solving, with a proven track record of managing cross-functional teams to achieve project milestones. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement. Committed to fostering a culture of safety and performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager/ L3 Rope Access Tech
High Rise Window Cleaners
04.2025 - Current
- Assisted in coordinating daily operations and workflows to enhance efficiency.
- Implemented safety protocols to ensure compliance and mitigate risks.
- Supported team members in executing routine tasks to maintain operational consistency.
- Maintained organized documentation for operations, supporting accurate record-keeping.
- Participated in training sessions to develop skills relevant to operational procedures.
Owner/Operator
Black Tie Property Services (Victoria)
11.2015 - 04.2025
- Managed daily operations.
- Trained staff on operational tasks, improving team performance and service quality.
- Implemented and oversaw company health and safety policy including organizing and running weekly and monthly safety meetings.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
- Conducted bi-annual gear inspections and implemented an inventory maintenance program.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Conducted regular staff meetings to communicate goals, expectations, and performance feedback.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
High School Diploma -
Bert Church High School
Airdrie, AB08-2006
Skills
- Planning and implementation
- Risk management
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Unsurpassed work ethic
Languages
English
Native or Bilingual
Certification
SPRAT L3 Rope Access Technician - Exp. July 2026
GWO SART - Exp. June 2125
GWO ART - Exp. June 2027
Fire Awareness - Exp. June 2027
Basic First Aid - Exp. June 2027
Timeline
Operations Manager/ L3 Rope Access Tech
High Rise Window Cleaners
04.2025 - Current
Owner/Operator
Black Tie Property Services (Victoria)
11.2015 - 04.2025
High School Diploma -
Bert Church High School