David Beach

• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.

minimizing wait times for customers.

• Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Sought ways to improve processes and services provided.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Investigated and resolved customer inquiries and complaints quickly.

• Checked- Boarding passes at insured carry-on baggage met the guidelines and policy.

• Helped patients with ADLs and communicated with patients and medical team and documented patients’ behavior.
• Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
• Kept accurate records of patients' care, condition, and progress.
• Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Reduced patient anxiety through effective communication and active listening skills.
• Managed challenging behaviors in dementia patients using evidence-based interventions.
• Consistently received positive feedback from both patients and supervisors regarding quality of care provided.