Mandy Basson

Dynamic culinary professional with experience at Shannex, excelling in food safety standards and quality control. Passionate about creating exceptional dishes while maintaining stock levels and adhering to rigorous hygiene regulations. Proven ability to enhance food presentation and ensure compliance with company standards, driving customer satisfaction and operational excellence. Well-rounded chef offering several years of comprehensive experience consistently preparing exceptional menu items to garner customer praise. Well-versed in creating new, seasonal menus and maintaining smooth and timely kitchen operations. Committed to delivering first-rate dining experience to guests. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

July 2016 – November 2017: Feedem Pitseng (pty), City of Alberton, Province of Gauteng, South Africa

Chef & Trainer

Reference: Christel Harmse (Operations Manager), christelh@feedem.co.zaDuties as Chef (70% of the time)

§ Evaluate and execute the type of training/services needed for the establishment, staff

§ Put necessary controls and systems in place that apply to the establishment

§ Offers staff training and assist with roasters

§ Evaluate staff competency

§ Schedule staff training and schedules

§ Control inventory levels

§ Investigate all revenue and purchases

§ Modify procedures where needed Duties as Trainer (30% of the time)

§ Train staff how to deal with customer complaints

§ Check health and safety procedures are implemented

§ Ensure that the necessary managers are trained to make acceptable terms with suppliers and make necessary arrangements that could arise from time to time

§ Assist Managers to communicate with their clients and get permission to use facilities should the need arise

December 2017 – 2024 September : Romans Pizza Franchise, City of Sandton, Province of Gauteng, South Africa (see: https://romanspizza.co.za)

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Business Owner & Food Service Manager

§ Direct planning and control of the front house and operational activities

§ Daily evaluation of food standards in the establishment

§ Oversee customer service

§ Ascertain the types of services needed and implement the necessary procedures

§ Liaise and resolve complaints with suppliers as well as any customers

§ Recruit, manage, motivate and train all personnel