Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Baldwin

William
St. Johns,NL

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

20
20
years of professional experience
42
42
years of post-secondary education

Work History

Crew Member Manager

McDonald's Restaurant
St. John's, NL
05.1977 - 04.1983
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Calculated time cards to process employee payroll for [Number]-member team using [Software].
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Training Coordinator

Community Futures
Stephenville/Clarenville, NL
05.1988 - 05.1991
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Worked with central management to identify, plan, align, and address training needs.
  • Compiled training handbook and related course materials.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Verified training program compliance with applicable laws and regulations.
  • Developed and executed strategies to improve training program performance.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.

Financial Advidor

Midland Walwyn
St. John's, NL
05.1992 - 07.1993
  • Applied effective time management techniques to meet tight deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Delivered services to customer locations within specific timeframes.
  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.

Financial Advisor

FCG Securities
St. John's, NL
08.1991 - 09.1997
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Assisted clients with estate planning to organize distribution of assets based on client wishes.
  • Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Delivered strategic investment advice for individual and corporate clients.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Facilitated new client onboarding process and investment account setup.
  • Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
  • Facilitated presentation and recommendation of services by optimizing client relationships.

Education

Bachelor of Arts - Economics

Memorial University of Newfoundland
St John’s, NL
09.1983 - 04.1987

Diploma in Business

Memorial University of Newfoundland
St John’s, NL
09.1984 - 04.2023

Skills

    Security

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Accomplishments

    Employee of the Year for McDonald's Restaurants

    All St.John Ambulance Training from Basic to training the trainer to Advanced Life Support

    Beaver and Cub Leader with Vanier School Boy Scouts

    Soccer Coach with St. John's Minor Soccer Association

Timeline

Financial Advidor

Midland Walwyn
05.1992 - 07.1993

Financial Advisor

FCG Securities
08.1991 - 09.1997

Training Coordinator

Community Futures
05.1988 - 05.1991

Diploma in Business

Memorial University of Newfoundland
09.1984 - 04.2023

Bachelor of Arts - Economics

Memorial University of Newfoundland
09.1983 - 04.1987

Crew Member Manager

McDonald's Restaurant
05.1977 - 04.1983

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