Versatile and results-driven professional with a proven track record at My Sons LLC, adept in client relationship building and project management. Excelled in delivering high-quality projects on time, enhancing client satisfaction, and driving repeat business. Skilled in web development and multitasking, successfully adapted to unforeseen challenges, ensuring optimal outcomes without compromising on quality.
Overview
4
4
years of professional experience
Work History
Independent Contractor
My Sons Llc
02.2023 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
Catering Assistant
A&D Elegant
07.2021 - Current
Offered excellent customer service, addressing client concerns promptly and professionally.
Oversaw catering orders to verify accuracy and completeness.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
Created visually appealing buffet displays that attracted positive attention from event attendees.
Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
Supported efficient kitchen operations by maintaining a clean and organized workspace.
Developed customized menus for clients based on dietary needs and preferences, resulting in positive feedback.
Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
Inspected catering equipment and utensils regularly to manage wear and tear.
Security Officer
Private Vigilance Security
01.2021 - Current
Investigated security incidents to identify root causes and prevent future occurrences.
Utilized incident management software, tracking incidents and improving response efficiency.
Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
Utilized the NIST framework for creating policies and improving security infrastructure.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Small Business Co - Owner/ Constuction Worker at Kenneth D. Cramblitt & Sons LLCSmall Business Co - Owner/ Constuction Worker at Kenneth D. Cramblitt & Sons LLC