Detail-oriented professional offering several years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions.
Overview
3
3
years of professional experience
Work History
Call Agent
Forum Reaserch
Regina, Saskatchewan
02.2024 - 05.2024
Recommended additional products or services based on customer needs.
Participated in team meetings to discuss strategies for improving customer experience.
completed survey for different clients
Sales Associate
best buy
Regina, Saskatchewan
05.2023 - 10.2023
Handled customer complaints in a professional manner.
Organized stockroom shelves according to size, color, or style.
Processed returns, exchanges, and refunds in accordance with company policies.
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing, and styling.
Retail Sales Associate
pet smart
Regina, Saskatchewan
07.2022 - 12.2022
Assisted customers with finding the right product for their needs.
Operated point-of-sale systems accurately to process payments from customers.
Promoted special offers and discounts to encourage additional purchases.
Tracked inventory levels throughout the day and restocked items as needed.
Cashier
regina home hardware
Regina, Saskatchewan
07.2021 - 04.2022
Greeted customers and answered any questions they had about the store's products and services.
Issued receipts, refunds, credits, or changes due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.