DAVID AREMU
Olalekan
Orleans,ON
Summary
Highly focused and creative Sales Representatives with an excellent sales and customer satisfaction record. Adept at working simultaneously on multiple accounts with the highest accuracy and professional salesmanship. Able to function well independently or as part of a management team. Core Qualifications Excellent Grasp Of Business Case And Financial Analysis, Sales Management, And Time Management
Overview
19
19
years of professional experience
Work History
Sales Coordinator
Rogers Communications
Ottawa, Ontario
06.2019 - Current
- Created plans and communicated deadlines to complete projects on time
- Developed team communications and information for meetings
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Customer Service Representatives
TTEC, Fido / Rogers
Ottawa, ON
05.2018 - 05.2019
- Handled over 50 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
- Facilitated sales orders and completed accurate to meet aggressive deadlines
- Educated customers about billing, payment processing and support policies and procedures
- Followed up with customers about resolved issues to maintain high standards of customer service
Lecturer I
Osun State College of Technology
Esa Oke , Osun
2014.07 - 2016.06
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Researched and selected course texts and supplemental learning materials.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
Lecturer II
Osun State College of Technology
Esa Oke, Osun
02.2011 - 07.2014
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Created and designed quizzes, tests and projects to assess student knowledge.
Lecturer III
Osun State College of Technology
Esa Oke, Osun
06.2008 - 06.2011
- Utilized distance learning technology to instruct students remotely.
- Conducted individual research projects to actively contribute to institution's research work.
- Implemented instructional technologies in course delivery to engage and educate students.
Assistant Lecturer
Osun State College of Technology
Esa Oke, Osun
02.2005 - 06.2008
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
Education
Master of Science - Business Management
University of Lagos
Nigeria2018
Bachelor of Science - Business Administration And Management
University of Ilorin
Nigeria2001
Skills
- MS (word and Excel)
- Customer Account Management
- Inventory Management
- SalesForce skills
- Data Entry and Maintenance
- Issue and Complaint Resolution
- Upselling Products and Services
- Courteous with Strong Service Mindset
- Customer Retention Strategies
Timeline
Sales Coordinator
Rogers Communications
06.2019 - Current
Customer Service Representatives
TTEC, Fido / Rogers
05.2018 - 05.2019
Lecturer I
Osun State College of Technology
2014.07 - 2016.06
Lecturer II
Osun State College of Technology
02.2011 - 07.2014
Lecturer III
Osun State College of Technology
06.2008 - 06.2011
Assistant Lecturer
Osun State College of Technology
02.2005 - 06.2008
Master of Science - Business Management
University of Lagos
Bachelor of Science - Business Administration And Management
University of Ilorin
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