David Ambalawarner
Vancouver,B.C
Summary
Dedicated Client Services professional in multiple sectors with extensive knowledge in Sales, Marketing, and Customer Service. Committed to creating and maintaining client relationships to increase outreach, profitability, and drive KPIs.
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Overview
8
8
Years in multiple client services professions
2
2
Professional Certifications
Work History
Sales Development Representative (Outbound)
Big Star Lights
05.2023 - 08.2023
- Utilized CRM and sales intelligent software HubSpot and Apollo, to create and manage lists of more than 300 contacts overall.
- Developed deep understanding of bidding process for City and State RFPs.
Service Representative
UBC, Student Housing and Community Services
10.2022 - 03.2023
- Responded to resident/visitor concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Assisted over 50 residents/visitors on average day while maintaining productivity and quality standards at all times.
Customer Service Representative
London Drugs
07.2020 - 10.2022
- Was placed in 8-10 different positions over 2 years to maximize sales output.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Brand Marketing Assistant
Power Cleaning
01.2020 - 01.2021
- Provided brand marketing materials and other information on ad-hoc basis.
- Developed and maintained relationships with potential customers.
- Supported brand marketing initiatives that drove and promoted specific market agenda.
Server
Joummar Restaurant
09.2018 - 10.2019
- Provided high level service to enhance dining experience of customers.
- Cultivated relationships with regular and new customers.
Volunteer
Vancouver Coastal Health
06.2015 - 07.2016
- Provided reliable and efficient support if needed to staff.
- Used strong interpersonal communication skills to convey information to patients and visitors.
Education
High School Diploma -
Vancouver College
Vancouver, B.C06.2016
Diploma - Sales And Marketing Management
UBC Sauder School of Business
Vancouver, B.C 09.2023 - 04.2026
Skills
- Media Planning, Marketing, and E-commerce Strategy
- Media Marketing Analytics
- SaaS Sales
- Building Client/Customer Loyalty
- Conflict Resolution
- Presenting to Stakeholders
- Sales Team Collaboration
- Detail-Oriented and Adaptable
Certification
Aspireship - SaaS Sales Foundations Certification (Feb 2023)
Google - Digital Marketing and E-commerce Professional Certification (Aug 2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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