David Alvarez
Pico Rivera,CA
Summary
Dedicated and customer-focused professional with extensive experience in operations, logistics, and team coordination within fast-paced environments. Skilled in communication, problem-solving, conflict resolution, and maintaining positive relationships with customers, vendors, and team members. Proven ability to handle high-volume workloads while ensuring accuracy, professionalism, and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Inventory Control Manager
Segway Inc.
Compton, CA
11.2025 - Current
- Communicate with vendors, warehouse teams, and partners to resolve shipment and inventory issues quickly and professionally.
- Assist with customer order accuracy by verifying outbound shipments and documentation before dispatch.
- Handle Return-to-Sender (RTS) processes and provide timely updates regarding shipment status and inventory reconciliation.
- Developed and implemented inventory control strategies to minimize discrepancies and optimize stock levels.
Shipping & Receiving Coordinator
Pen Manufacturing
Anaheim, CA
04.2024 - 01.2026
- Maintained accurate shipping records and coordinated timely deliveries to support customer satisfaction.
- Worked directly with vendors and internal departments to resolve order discrepancies and shipping concerns.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to address client issues and ensure timely resolutions.
Operations Supervisor
FedEx Ground
Santa Fe Springs, CA
06.2023 - 05.2024
- Assisted customers and drivers by resolving shipment issues and ensuring timely package movement.
- Coordinated schedules and workflow to improve efficiency and reduce delays.
- Maintained accurate tracking information and shipment documentation.
- Completed bi-weekly payroll for 30 employees.
Logistics Manager
Department of Public Health
Los Angeles, CA
01.2021 - 05.2023
- Coordinated logistics operations and maintained clear communication between departments and staff.
- Resolved inventory and shipment concerns efficiently to prevent delays and service interruptions.
- Supervised and trained a team of 30 employees, promoting teamwork and accountability.
Warehouse Manager
Rush Truck Center
Whittier, CA
08.2017 - 01.2021
- Managed vendor relationships and addressed delivery or inventory concerns professionally and efficiently.
- Trained and mentored employees to improve productivity, communication, and service standards.
- Developed organized inventory systems that improved operational accuracy and workflow.
Education
Associate of Science - Applied Mathematics
Cerritos College
Norwalk, CA05-2015
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2010
Skills
- Customer Service & Client Support
- Communication & Relationship Building
- Problem Solving & Conflict Resolution
- Order Processing & Tracking
- Data Entry & Documentation
- Team Collaboration & Leadership
- Time Management & Multitasking
- Microsoft Office & Inventory Systems
Timeline
Inventory Control Manager
Segway Inc.
11.2025 - Current
Shipping & Receiving Coordinator
Pen Manufacturing
04.2024 - 01.2026
Operations Supervisor
FedEx Ground
06.2023 - 05.2024
Logistics Manager
Department of Public Health
01.2021 - 05.2023
Warehouse Manager
Rush Truck Center
08.2017 - 01.2021
Associate of Science - Applied Mathematics
Cerritos College
High School Diploma -
El Rancho High School