David Adkins
Lethbridge,AB
Summary
As a lead technician and shop foreman, the duties included customer liaison. As well as talking to customers about there concerns, I also helped customers find the services and products that they needed within their budget. I maintained close relationships with customers to initiate return visits and quality control.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Murray Chevrolet
07.2023 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Construction Assistant
Guardian Construction
06.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Identified and fixed issues during phases of production.
- Utilized construction tools and machinery to effectively complete job site projects.
- Distributed supplies to skilled workers to maintain job site productivity.
Automotive Foreman
Lethbridge Kia
02.2013 - 07.2022
- Achieved an average of 10% increase in productivity in conjunction with management in the service department, year over year.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Supervised mechanics and apprentices to complete work on time and to company standards.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and apprentices.
Automotive Technician
Murray Chevrolet
07.2021 - 03.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
St. Mary's School
Taber, AB06.1997
Journeyman Automotive Technician - Automotive Service Technician
Sait
Calgary, AB04.2005
Skills
- Job Scheduling
- Estimating Work
- Relaying Complex Information
- Service Scheduling
- Team Collaboration
- Relationship Building
- Customer Relationship Management (CRM)
- Strong Work Ethic
- Vendor Relations
- Problem-Solving
Languages
English
Travel
One of my main passions is travel. My family and I travel often, usually multiple trips a year. I have planned many multi week international trips. our latest travel was to New York in the spring as well as 5 weeks in Scotland and the U.K. We have also been to New Zealand twice and Iceland, both of which are my favorite trips, New York now also one.
Timeline
Automotive Technician
Murray Chevrolet
07.2023 - Current
Construction Assistant
Guardian Construction
06.2022 - Current
Automotive Technician
Murray Chevrolet
07.2021 - 03.2022
Automotive Foreman
Lethbridge Kia
02.2013 - 07.2022
High School Diploma -
St. Mary's School
Journeyman Automotive Technician - Automotive Service Technician
Sait
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