David Adeleke
Toronto,ON
Summary
Experienced AI Data and Technology Analyst with a demonstrated history of working in the banking and technology industry.
Skilled in AI Systems Development and Integration, Process Automation, Team building, Customer Experience Satisfaction, Microsoft Platforms and Fintech Organizational Operations Delivery.
Strong Data Science professional with a BSC in Computer Science from York University.
Microsoft AI Challenge Participant (one of Only 20000 worldwide Microsoft AI challenge participant who completed this challenge)
Microsoft AZURE SPONSORSHIP RECIPIENT
BUSINESS AUTOMATION PROCESS CERTIFIED
Professional Skills Summary
Microsoft Dynamics CRM ·
SQL · Tableau · Service Now. Avature. Java · Python (Programming Language) · Confluence · Microsoft Azure · Microsoft Power Platform · Jira · Business Process Improvement · Business Analysis · Automation · Test Automation · Data Analysis · Leadership Microsoft Suite · Digital Literacy · Data Entry · Collaborative Problem Solving · Presentations · Administrative Assistance · Relationship Building · Creative Problem Solving · Team Motivation · Customer Service · Problem Solving · Time Management · Adaptability · Customer Experience · Communication · Office Administration
Overview
6
6
years of professional experience
Work History
DATA ANALYST AND AI APP DEVELOPER
TD Cooperate
07.2022 - Current
- Data Automation analysts and AI APP, AI Report Tool Developed and Currently Under Final Testing on a large-Scale Adoption
- Prepare proposal requests for automated systems and support all phases including development, integration and UAT of the project life cycle
- Preparation, cleaning, and analysis of machine learning training data, as well as business process data for robotic process automation and validation
- Used statistical methods to analyze data and generate useful business reports.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Process Automation Using Power Automate and Power BI reporting Tool.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
AI AUTOMATION ARTIST And Developer
SELF EMPLOYED
01.2021 - Current
- Built and mined digital arts with the use of Ai technology
- Developing AI integration technology to everyday life which includes work systems, business, school, transportation and health
- Prepare proposal requests for automate systems and support all phases including development, integration and UAT of the project life cycle.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Designed customized solutions for proposals to potential customers.
Quality/IT Operations Analyst III
TD Cooperate
11.2020 - 07.2021
- Extensive Core Operational experience leading and supporting a team of 2000 quality engineers
- Service Now System Integration and Adaptation on a Wide scale While Maintaining Business as Usual
- Quality Testing Experience In supporting development team on Creating Two Applications used for internal Business Use
- Supports and communicates the Enterprise Currency long term vision and strategy, effectively managing IT partner relationships for detailed and adequate business forecasting
- Executive operations support, from business continuity’ planning to implementation as well as workforce planning which required the use of Reporting and market analysis tool with reportings generated from various Hr
- Managements systems like Avature, Clarity, Fieldglass and workday and people Soft.
Digital Tech Specialist
TD Financial Group
11.2019 - 11.2021
- Provided customers with the best solutions and offered guidance on how TD’s digital assets can further help meet their needs, now and in the future, using knowledge about Td product and service
- Helped with providing detailed support for cross border and foreign Clients on currency exchanges as when as provided real time analysis on profit and loss margins before any exchanges Are initiated
- Delivered outstanding service and/or sales support with minimal to moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time
- Played a key role in addressing customer concerns and being accountable for problem solving and/or raising
Client Care Coordinator
Tutor Doctor
03.2019 - 11.2019
- Provided accurate information to customers including the options that applied to them, rates and start date so as to provide excellent service to them
- Constantly followed up of all lead calls (missed calls, voicemails and all dropped calls) so as to offer assistance to client
- Accurately record lead details into the system and document all call information and multitasking using different applications like GENESYS, excel and Zoho
- Worked effectively in a team to discuss and improve customer satisfaction as well as coming up with strategies to improve and meet business goals.
Lead Sales Representative
Smart Grid Technologies
04.2017 - 01.2018
- Processed completed surveys and analyzed data to identify solar panel target market, meeting targets through face-to-face interaction and social media campaigns to increase participation
- Collaborated with team of 150 to determine a successful plan that would increase revenue over an 8-month period; delegated the responsibility of Team Lead overseeing 10 employees and meeting bi-monthly with other leaders to determine next steps
- Maintained productive working relationships with customers, consistently receiving positive feedback from 90 percent of clients as reported by data analytics, resulting in an increase in referrals to new prospective clients
- Identified sales opportunities and followed up on existing accounts for business development to further increase clientele, frequently presenting information on products and services to entice new buyers
- Exceeded individual and company’s solar panels sales targets on a weekly and monthly basis, through persistent service and live demonstrations to improve customer understanding
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance.
Education
NPower Canada Digital customer care professional training program -
MICROSOFT POWER PLATFORMS
MICROSOFT
11.2022
MICROSFT AI CHALLENGE
MICROSOFT
09.2022
Tech Sense
LinkedIn
08.2022
IoT Foundations: Fundamentals - -
LinkedIn
07.2022
Bachelor of Science - BS - Computer Science
York University
2018
Associate's degree - Business Administration and Management
Herzing College
2016
Accomplishments
Awards
Bravo
Issued by TD BANK · Dec 2020
Brilliant Basics
Issued by TD BANK · Jun 2020
Brilliant Basics
Issued by TD BANK · July 2020
Best New Employee
Issued by Smart Grid Technologies ·
Timeline
DATA ANALYST AND AI APP DEVELOPER
TD Cooperate
07.2022 - Current
AI AUTOMATION ARTIST And Developer
SELF EMPLOYED
01.2021 - Current
Quality/IT Operations Analyst III
TD Cooperate
11.2020 - 07.2021
Digital Tech Specialist
TD Financial Group
11.2019 - 11.2021
Client Care Coordinator
Tutor Doctor
03.2019 - 11.2019
Lead Sales Representative
Smart Grid Technologies
04.2017 - 01.2018
NPower Canada Digital customer care professional training program -
MICROSOFT POWER PLATFORMS
MICROSOFT
MICROSFT AI CHALLENGE
MICROSOFT
Tech Sense
LinkedIn
IoT Foundations: Fundamentals - -
LinkedIn
Bachelor of Science - BS - Computer Science
York University
Associate's degree - Business Administration and Management
Herzing College
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