Result-oriented business analyst with 5 years experience leading multi-functional teams in the documentation and implementation of innovative software development projects in both agile and waterfall environments. Specialist in warehouse management system and SAP service processes. Notable achievements include implementing digital warehouse system that help increase the annual revenue by 17.5% target margin in 2022.
Worked with cross-functional team as a use-case documentation, functional requirement and business requirement expert in the delivery of a fashion e-commerce solution that help resolve sales performance bottleneck and increase annual revenue by 15%.
Responsible for requirements gathering in the development of Warehouse Management System that improve inventory management performance, order processing, shipping and receiving. Also document users feedback, facilitate ongoing improvements and enhancements to the WMS.
· Introduction to Data Analytics using Power BI – Alison Inc.
· Scrum Fundamentals Certificate (SFC) – VMEdu
· Certificate of Training in Project Management and Agile – Almond Careers