Davianna Lynn
Lathrop
Summary
Confident and passionate about learning new skills. Willing to work hard, and learn from professionals.
Overview
2
2
years of professional experience
Work History
Hospital Volunteer
Sutter Hospital
01.2024 - 08.2025
- Actively listened to customers to deliver high-quality service.
- Efficiently resolved customer complaints while upholding a positive attitude.
- Adhered to oral and written instructions for operational effectiveness.
- Managed difficult calls with professionalism and strong telephone etiquette.
Gymnastics Coach
Royal Gymnastics
Tracy
05.2025 - 07.2025
- Developed and implemented individualized gymnastics programs for students of all skill levels.
- Created a safe and supportive environment for athletes to practice their skills.
- Designed engaging gymnastics lesson plans for various skill levels.
Sales Associate
Hibbett Sporting Goods
Tracy
01.2025 - 03.2025
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
ICU Volunteer
Sutter Hospital
Tracy
02.2024 - 08.2024
- Provided excellent customer service by listening attentively to customers' needs.
- Understood and followed oral and written directions.
- Answered incoming calls and provided customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Highschool Diploma -
John C. Kimball High School
Tracy, CA05.2025
Skills
- Customer service and engagement
- Team collaboration
- Positive attitude
- Email and telephone etiquette
- Active listening
- Time management
- Flexible scheduling
- Communication skills
Timeline
Gymnastics Coach
Royal Gymnastics
05.2025 - 07.2025
Sales Associate
Hibbett Sporting Goods
01.2025 - 03.2025
ICU Volunteer
Sutter Hospital
02.2024 - 08.2024
Hospital Volunteer
Sutter Hospital
01.2024 - 08.2025
Highschool Diploma -
John C. Kimball High School