Davian Fernandez
Oxnard
Summary
Enthusiastic Retail Service Specialist with many years of multi-faceted experience meeting customer needs at retail chain store. Patient, detail-oriented retail service expert with listening and analysis skills to point customers to ideal products, win return business and exceed sales goals consistently. Dedicated to mastery of store products, services, and policies for optimum customer service.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Retail Service Specialist
O'Reilly Auto Parts
Oxnard
02.2023 - Current
- Supervisor
- Assist customers by finding the correct part and providing excellent customer service.
- Replace batteries
- Test starters/alternators
- Change lightbulbs
Mobile Mechanic
Chino’s Mobile Repair
Oxnard
02.2021 - Current
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed comprehensive repairs on engines, brakes, and transmissions.
- Conducted routine maintenance services including oil changes and tire rotations.
- Developed and maintained organized records of repair services performed.
Education
High school diploma -
Options For Youth Charter School
Oxnard, CA 08.2019 - 06.2023
Some College (No Degree) -
Oxnard College
Oxnard, CASkills
- Basic math
- Cash register
- Automotive service
- Automotive sales
- Retail sales
- Communication skills
- Sales
- Cash handling
- Automotive repair
Certification
Driver's License
Timeline
Retail Service Specialist
O'Reilly Auto Parts
02.2023 - Current
Mobile Mechanic
Chino’s Mobile Repair
02.2021 - Current
High school diploma -
Options For Youth Charter School
08.2019 - 06.2023
Some College (No Degree) -
Oxnard College