Determined Office Assistant with experience in public assistance and customer service. Skilled in data entry, file organization, and Microsoft software. Committed to maintaining organized systems and managing sensitive information.
Overview
8
8
years of professional experience
Work History
Office Assistant II
San Bernardino County Transitional Assistance Department
Yucca Valley, CA
05.2026 - Current
Maintained organized filing systems to ensure efficient retrieval of client records.
Supported team members by scheduling appointments and managing calendars effectively.
Assisted in processing applications and documentation for public assistance programs.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Provide general information to the public via phone or in person.
Issue fiscal valuables to qualifying customers.
Childcare Provider
San Bernardino County Transitional Assistance Department
Yucca Valley, CA
05.2025 - 05.2026
Provided childcare during customer business engagements, ensuring safe, attentive care throughout their visits.
Processed incoming mail using multifunction printers and fax machines with end-to-end handling responsibility.
Maintained a safe and clean environment, adhering to health regulations and safety protocols.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Promoted to Office Assistant after 1 year of working with the county.
Director's Assistant
Bennett Family Childcare
Adelanto, CA
07.2018 - 06.2023
Supervised children as needed to support daily classroom and activity routines.
Implemented efficient filing systems, enhancing document retrieval and organization.
Assisted in developing training materials for new hires.
Managed communication channels between families and childcare staff.
Organized events and activities, promoting engagement among children, families, and the community while adhering to safety protocols.
Education
Medical Billing And Coding -
Four-D College
Victorville, CA
08-2011
High School Diploma -
Hamilton High School
Los Angeles, CA
05-2006
Skills
Public Assistance
Office administration
File organization
Data entry
Microsoft Products
Customer service
Timeline
Office Assistant II
San Bernardino County Transitional Assistance Department
05.2026 - Current
Childcare Provider
San Bernardino County Transitional Assistance Department
Eligibility Referral Specialist II at Trumbull County Job and Family ServicesEligibility Referral Specialist II at Trumbull County Job and Family Services