Daveena Martin
Alliston,STATE_CA
Summary
Dedicated cashier known for reliability and professionalism. Skilled in cash handling, issue resolution, and training new team members to enhance customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Comapss Group
Alliston, ON
09.2024 - Current
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash management, including balancing registers at the end of shifts.
- Collaborated with team members to streamline workflow during peak hours.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Trained new cashiers on operational procedures and customer service standards.
- Participated in inventory management, tracking stock levels, and restocking as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Team Member
Wendys Restaurant
Barrie, ON
02.2023 - 06.2024
- Monitored inventory levels, restocking supplies as needed to ensure seamless service.
- Supported management in maintaining compliance with health and safety regulations.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Trained new team members on operational procedures and customer service standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
McDonald's
Barrie, ON
01.2021 - 11.2022
- Trained new team members on operational procedures and customer service standards.
- Managed cash register operations, ensuring accurate transactions and balanced tills.
- Collaborated with team to maintain cleanliness and organization in dining area.
- Assisted in preparation of food items while adhering to safety and quality standards.
- Implemented efficiency improvements in food assembly processes, reducing wait times.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
Office Administration
Georgian College
Barrie04-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Customer relations
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Issue resolution
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
- [food handling ] Training - [3 years
- Food Safety Training - 3years
Interests
- Yoga
- Food Photography
- Road Trips
- Adventure Travel
- Food Tourism
- Enjoy hobbies that combine physical activity with outdoor exploration
- Animal Care
- Camping
- Fashion and Style
- Regularly practice mindfulness and meditation for overall wellness
- Watching Movies and TV Shows
- Reading
Timeline
Cashier
Comapss Group
09.2024 - Current
Team Member
Wendys Restaurant
02.2023 - 06.2024
Team Member
McDonald's
01.2021 - 11.2022
Office Administration
Georgian College