Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dave Zemsta

St. Catharines,ON

Summary

Accomplished Program Manager at Bell Canada, adept in strategic planning and project management, successfully delivered FTTH services to 10,000 homes annually. Excelled in municipal negotiations and budget planning, managing a $35M portfolio. Skilled in fostering team collaboration and leveraging problem-solving abilities to overcome complex challenges.

Overview

13
13
years of professional experience

Work History

Program Manager

Bell Canada
03.2021 - Current
  • - Manager, Network Provisioning, responsible for Bell strategic and subsidy FTTH (fibre to the home) delivery throughout various municipalities in Niagara Region.
  • - Managed design and civil contractors, along with internal staff, to provision FTTH services to approximately 10,000 homes per year over the last 3 years on average.
  • - Assisted with Service Level Agreement negotiations with 7 municipalities in 2023 and 2024 to facilitate permitting and construction activity.
  • - Experience with copper decommissioning, both voluntary and forced fibre migration of customers
  • - Delivered SWIFT and AHSIP subsidy awarded projects for Bell in Niagara territory
  • - Several years managing archaeology clearances required under the SWIFT subsidy program. Experience with archaeology firms and Ministry of Tourism, Culture and Sport. Relationships built with First Nations (Mississaugas of the Credit, Haudenosaunee, & Six Nations).
  • - Program budget management covering all ongoing FTTH strategic and subsidy work breakdown structures. In 2023, it was approximately $24M in strategic investment and $11M in subsidy.
  • - Competency in SAP
  • - Don't care much about coffee, but drink it and will talk about it if you do

Demand Cell Leader

Bell Canada
07.2017 - 03.2021
  • - Managed the Niagara Region based cell for all demand work. Resident relocation inquiries, hydro requests, municipal capital works accomodations, greenfield developments, data circuit orders, etc
  • - Developed working relationships with various utilities and municipalities. Regularly attended public utility commission meetings to coordinate.
  • - Managed a clerical associate team consisting of design, draw, and project implementation (material ordering, PO issuance, and vendor notification)
  • - Developed a collaborative environment with all via regular engagement and coaching
  • - Implemented using a Kan Ban style task system using Miro

Implementation Manager

Bell Canada
02.2011 - 05.2017
  • - Responsible for general demand based projects for a limited territory within Niagara Region. Road reconstruction, relocations, new developments, etc
  • - Managed a team of direct report design coordinators
  • - Performed detailed design reviews for capital works projects
  • - Performed detailed design reviews for municipal consent applications
  • - Reviewed hydro permits applications and make ready requests

Education

Bachelor of Arts - Economics

University of Waterloo
Waterloo, ON
05.2011

Skills

  • Problem-Solving
  • Project Management
  • Detail Oriented
  • Strategic Planning
  • Budget Planning
  • Archaeology Experience
  • Municipal Negotiations
  • Team Builder/Coach
  • Critical Thinking

Languages

English
Elementary

Timeline

Program Manager

Bell Canada
03.2021 - Current

Demand Cell Leader

Bell Canada
07.2017 - 03.2021

Implementation Manager

Bell Canada
02.2011 - 05.2017

Bachelor of Arts - Economics

University of Waterloo
Dave Zemsta