Dave Pelton
Tillsonburg,ONTARIO
Summary
Dynamic leader with a proven track record at Courtland Logistics, enhancing company performance through strategic planning and operational excellence. Skilled in negotiation and leadership team building, I've successfully driven revenue growth and fostered strong relationships with customers and vendors. Achieved significant customer satisfaction improvements, demonstrating exceptional organizational and communication skills.
Overview
12
12
years of professional experience
Work History
President/CEO
Courtland Logistics
09.2019 - Current
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Managed and over seen all health and safety regulations
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
General Manager/Sales Manager
Brant Concrete
05.2017 - 09.2019
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed Health and Safety
- Interacted well with customers to build connections and nurture relationships.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Union negotiations
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Built relationships with customers and community to establish long-term business growth.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales/Plant Operations Manager
LafargeHolcim
05.2013 - 05.2017
- Collaborated with cross-functional departments to achieve company-wide goals and maintain optimal production levels.
- Reduced maintenance downtime for critical equipment through proactive planning and predictive maintenance strategies.
- Successfully managed budgets and controlled expenses to ensure efficient use of resources within the plant operations.
- Provided direction and leadership to all levels of employees and managers.
- Reported issues to higher management with great detail.
- used Salesforce to drive our sales process
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Maximized plant safety through proactive strategies and well-structured training.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Interacted well with customers to build connections and nurture relationships.
- Created plant policies and procedures for safe and productive operations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Operations management
- Sales and marketing
- Negotiation
- Operations oversight
- Cost control
- Revenue growth
- Account management
- Health and Safety
Languages
English
Full Professional
Timeline
President/CEO
Courtland Logistics
09.2019 - Current
General Manager/Sales Manager
Brant Concrete
05.2017 - 09.2019
Sales/Plant Operations Manager
LafargeHolcim
05.2013 - 05.2017
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