Summary
Overview
Work History
Education
Skills
References
Timeline
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Dave McGuire

Ottawa,ON

Summary

Highly driven Manager / Bartender successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

14
14
years of professional experience
1994
1994
years of post-secondary education

Work History

Interim GM / AGM

Heart & Crown Preston
Ottawa, Ontario
09.2022 - 08.2025
  • Managed staff scheduling to optimize workforce efficiency and coverage.
  • Implemented training programs to enhance team performance and service quality.
  • Oversaw daily operations ensuring smooth service and customer satisfaction.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Facilitated regular staff meetings to communicate goals and gather feedback.
  • Ensured compliance with health and safety regulations across all operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.

Interim Gm / AGM / Bar Manager

Aulde Dubliner & Poor House
Ottawa, Ontario
07.2016 - 09.2022
  • Oversaw daily operations of restaurant and bar to ensure smooth workflows.
  • Managed staff scheduling and trainining.
  • Collaborated with vendors to maintain inventory levels and quality supplies.
  • Monitored financial performance and controlled expenses within budget constraints.
  • Engaged with customers to gather feedback and improve service delivery.
  • Led regular team meetings to address challenges and foster communication among staff.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Assistant Manager

Lowertown Brewery
Ottawa, Ontario
06.2014 - 07.2016
  • Assisted in managing daily operations and staff scheduling at the brewerery.
  • Coordinated team training sessions on safety and operational procedures.
  • Developed and implemented inventory management strategies for raw materials.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Bar Manager

Heart & Crown Byward
Ottawa, ON
06.2011 - 06.2014
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll procedures
  • Maintained cleanliness and organization of bar area to comply with health regulations.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.

Education

Fredericton High School
Fredericton, NB

Skills

  • Staff scheduling
  • Inventory management
  • Budgeting
  • Vendor relations
  • Payroll
  • FHSC
  • Smart Serve
  • WHIMIS

References

References available upon request.

Timeline

Interim GM / AGM

Heart & Crown Preston
09.2022 - 08.2025

Interim Gm / AGM / Bar Manager

Aulde Dubliner & Poor House
07.2016 - 09.2022

Assistant Manager

Lowertown Brewery
06.2014 - 07.2016

Bar Manager

Heart & Crown Byward
06.2011 - 06.2014

Fredericton High School
Dave McGuire